Body Language Mastery™
Body Language Course Features
SUBJECT
Body Language
DURATION
2 Days
CERTIFICATION
ILM-Recognised
TRAINER
Nicholas C. Hill FCMI FIoL FIC
PARTICIPANTS
Leaders and Managers
DELIVERY
Open Scheduled • 1-2-1 • In-House Tailored
FORMAT
Classroom • Virtual Classroom • Hybrid
MATERIALS
Hard Copy Workbooks • Digital Workbooks
Instructor-Led Body Language Training
Master Trainer Nicholas Hill
Nicholas C. Hill FCMI FIoL FIC is a seasoned master trainer and the creator of 68 ILM-Recognised courses. His training is high-impact and results-driven, presented in classroom and virtual classroom formats. Since 1996, he has delivered training for over 700 organisations, leading to team improvements of up to 234% in performance, 136% in efficiency, and 104% in productivity.
Body Language Course Summary
Module 1
Body Language Basics
Module 2
Common Behavioural Cues
Module 3
Arm Gestures
Module 4
Leg Gestures
Module 5
Facial Gestures
Module 6
Eye Gestures
Module 7
Smile Types
Module 8
Hand Gestures
Participant Challenges
You're a leader or manager surrounded by mixed signals, unspoken tensions, and unclear reactions. Meetings leave you second-guessing people’s intentions, while performance issues escalate before you notice the signs. Team members appear engaged but often disengage without warning, resulting in confusion, delays, and a loss of trust. You sense discomfort but can’t decode it, making feedback, coaching, and conflict feel like a minefield. Misjudging emotional states damages your credibility, erodes your influence, and amplifies misunderstandings. Inaction risks fractured relationships, poor morale, and team dysfunction. Act now to prevent silent signals from undermining your leadership, compromising results, and hindering team growth.
Course Objectives
Designed and delivered by Nicholas Hill Academy Ltd, this course helps you decode hidden cues, making your communication sharper, faster, and more accurate. You develop the ability to spot resistance, disengagement, or dishonesty before it derails progress. Your team benefits from clearer direction, improved morale, and stronger relationships built on trust. You respond to conflict with insight, not guesswork, and gain confidence handling difficult conversations. Across your organisation, smoother interactions boost collaboration, reduce misunderstandings, and enhance leadership visibility. Begin creating a culture where silent signals support, not sabotage, performance and outcomes.
Day 1
Decoding Workplace Body Language™
Module 1: Body Language Fundamentals
Outcomes
• Learn body language to help you decode messages by exposing emotions and thoughts • Reveal if others’ body language is innate, genetic, or cultural to identify the causes • Identify universal gestures to recognise familiar non-verbal cues in any cultural context
Syllabus
Kinesics, Proxemics, Chronemics, Haptics, Emotional Expression, Facial Coding, Gestural Universals, Microexpressions, Innate vs. Learned, Physiological Indicators, Cultural vs. Cross-cultural, Emblematic Gestures, Emotional Leakage, Contextual Cues
Module 2: Common Behavioural Cues
Outcomes
• Explore various head positions and gestures to interpret different internal states • Comprehend your team’s body language cues that indicate apathy or enthusiasm • Explore the cowboy stance, chair straddling, and catapult to understand the meanings
Syllabus
Head Orientation, Enthusiasm Indicators, Apathetic Signals, Non-verbal Feedback, Stance Analysis, Defensive Posture, Open Gestures, Closed Gestures, Spatial Relationships, Interpersonal Distances, Personal Space, Contextual Interpretation, Display Rules
Module 3: Arm Gestures
Outcomes
• Understand arm signals to recognise defensive or offensive body language in your team • Discover gender differences in arm gestures to tailor your approach to individuals • Analyse arm-crossing and arm-gripping to identify barriers and address concerns
Syllabus
Defensive Posture, Arm Crossing, Offensive Signals, Barrier Gestures, Gender Differences, Social Perception, Gestural Adaptors, Gesture Clusters, Territorial Gestures, Protective Gestures, Power Signals, Arm Positioning, Comfort Cues, Psychological Barriers
Module 4: Leg Gestures
Outcomes
• Learn how gait can reveal confidence or uncertainty to address deeper team needs • Comprehend the language of legs and feet to translate true intentions and feelings • Classify standing positions to detect anxiety, discomfort, willingness, or hesitation
Syllabus
Defensive Leg Gestures, Territorial Markers, Stance Signals, Gait Analysis, Confidence Indicators, Non-verbal Status Signals, Walking Cues, Standing Positions, Leg Crossing, Anxiety Indicators, Body Orientation, Open Stances, Closed Stances, Grounded Gestures
Day 2
Reading Online Body Language™
Module 5: Facial Gestures
Outcomes
• Spot common facial gestures to recognise and address insincerity, ambiguity, or doubt • Learn how the face reveals honesty and dishonesty in communications and interactions • Detect dithering or evaluation gestures which buy time or avoid direct responses
Syllabus
Deceptive Gestures, Baseline Behaviours, Cognitive Load Indicators, Non-Verbal Leakage, Evaluative Gestures, False Reassurance Signals, Avoidance Signals, Nervous Habits, Gaze Aversion, Verbal-Nonverbal Discord, Truth Bias, Self-Soothing Gestures
Module 6: Eye Gestures
Outcomes
• Employ practical cognitive testing methods employed by modern hostage negotiators • Uncover eye movement patterns to interpret what your team members are thinking • Study eye-widening, gaze behaviour, eyebrow flash, and pupil dilation to read emotions
Syllabus
Eye Accessing Cues, VAK Recall, VAK Construct, Gaze Direction, Pupil Dilation, Pupil Constriction, Blink Patterns, Brow Flash, Eyebrow Movements, Eye-Widening, Social Dominance Cues, Ocular Engagement, Visual-Processing Cues, Transderivational Search
Module 7: Smile Types
Outcomes
• Know why smiling is contagious and promotes a positive environment for your team • Recognise the fake smile to discern genuine emotions from feigned ones in your team • Explore five common types of smiles to decrypt different expressions and responses
Syllabus
Duchenne Smile, Non-Duchenne Smile, Politeness Smiles, Emotion Indicators, Emotional Contagion, Empathy Cues, Happiness Cues, Positive Environment, Social Smiling, Mood Indicators, Smile Authenticity, Eye-Wrinkling, Fake Smile Detection, Laughter Signals
Module 8: Hand Gestures
Outcomes
• Communicate openness through hand gestures to foster transparency in your team • Analyse handshake styles to evaluate personalities and intentions during greetings • Be aware of power games in hand and finger gestures to prevent being manipulated
Syllabus
Power Dynamics, Status Indicators, Cultural Norms, Openness Cues, Palm Gestures, Manipulative Gestures, Gesture Synchrony, Illustrators, Regulators, Finger Pointing, Assertive Gestures, Cooperative Signals, Non-verbal Commands, Clenched Fists, Hand Mirroring
Body Language Training Delivery
Open Scheduled Course
Develop Your Skills
Enjoy powerful and cost-effective learning and development from the comfort of your home or office. Benefit from our practical and relevant training content while interacting with our master trainer and like-minded delegates from other industries.
- Leaders and Managers
- 2 Days
- Virtual Classroom
1-2-1 Tailored Course
Master Your Skills
Solve your workplace problems in private and in confidence. Receive undivided personal attention and explore modules tailored to your needs. Schedule the training to suit your pace and calendar, then watch your knowledge and skills go through the roof.
- Management Level Tailored
- 2 Days • 4 Half Days • 8 Quarter Days
- Classroom • Virtual Classroom
In-House Tailored Course
Develop Your Team
Engage in team building and develop unity through shared goals that align your team’s thinking and behaviour. We facilitate your team discussions and tailor our modules, timings, and delivery style to your organisational vision, mission, and culture.
- Management Level Tailored
- 2 Days • 4 Half Days • 8 Quarter Days
- Classroom • Virtual Classroom
Body Language Open Courses
Included Materials
- Certificate of Achievement
- Digital Interactive Workbooks
- Professional Leader Subscription
- Pre-Course Diagnostic Consultation
- Post-Course Results Consultation
- Post-Course Email Mentoring
Optional Materials
- ILM-Recognised Certificate
- Hard Copy Workbooks
- Hard Copy Leadership Journal
- Leadership Principles Merchandise
- Leadership Style Mapping
- Post-Course Leadership Coaching
Course Features
- Master Trainer
- 2 Days Training
- 09:00 - 17:00 GMT/BST
- Leaders and Managers
- 5 Delegates Capacity
- Virtual Classroom
Time Remaining
- 00Days
- 00Hrs
- 00Mins
- 00Secs
Start
15 May, 2025
End
22 Sep, 2025
- Body Language Mastery
- 04 Places Remaining
£895
+VAT PER DELEGATE
Body Language Course Reviews
"Nicholas Hill is a very knowledgeable and passionate coach and trainer!"
M. Sunderland Operations Directo Office of the Immigration Services Commissioner
"This course was too advanced for me, but it helped me to manage my time."
N. Brydon, Food and Beverage Manager The Elvetham Hotel Ltd
"Following your training, we are now turning around our business performance."
A. Panatti Sales Director Finish Creative Ltd
"The results achieved in this training are above and beyond what I was expecting."
S. Baker Managing Director Merritt & Baker Consultancy Ltd
"You positively changed my attitude toward leadership and management."
J. Mears General Manager Integrated Pathology Partnerships Ltd
"Outstanding and excellent feedback from our 42 delegates over four years."
O. Klochkova Chief Operations Officer Playson Ltd