While we also offer sales and customer service courses, Nicholas Hill Academy Ltd specialises in leadership and management development. This speciality assures you of an unprecedented depth of course material. Many training providers offering leadership and management training also deliver courses in computer software, economics, engineering, health and safety, human resources, humanities, information technology, languages, logistics, marketing, media, personal development, secretarial, quality assurance, and writing. Such a broad range of courses requires specialists in all areas, often meaning these providers will subcontract your training to a specialist like us. Why not cut out the middleman?

Unique Features

Nicholas Hill Academy Ltd delivers results-driven leadership, management, and sales courses that leverage the latest technologies, strategies, and time-tested fundamentals. Our unique approach channels our corporate wealth of research and resources into our business solutions, which we deliver in a high-profile business environment. Our Principal Trainer, Nicholas C. Hill FCMI FIoL FIC, brings a wealth of experience working with blue chip organisations and SMEs, helping you achieve your quarterly targets through people development. This extensive background demonstrates our commitment to helping you reach or exceed your business objectives. We transform your team’s knowledge and skills to skyrocket your organisational results.

Unique Features

Body Language, Burnout Recovery, Change Management, Cognitive Psychology, Communicative Grammar, Conflict Management, Consultative Selling, Crisis Management, Customer Service, Delegation, Design Thinking, Difficult People Management, Emotional Intelligence, Equality and Diversity Management, Finance for Non-Financial Managers, Human Resources for Non-HR Managers, Innovation and Creativity, Leadership Coaching, Leadership Confidence, Leadership Psychometrics, Leadership Styles, Negotiation, Neurodiversity Management, Neuro-Linguistic Programming, Operations Management, Organisational Planning, Organisational Stress Management, Performance Management, Persuasive Communication, Presentations, Product Management, Project Management, Sales and Customer Service, Sales Coaching, Sales Communication, Sales Negotiation, Sales Presentations, Self-Leadership, Strategic Management, Stress Management, Supply Chain Management, Team Leadership, Team Management, Technical Writing, Time Management, Train The Trainer.

Training Courses

Our demographics are ever-changing. However, the figures below demonstrate the averages between 2008 and 2025.

• Employment Status: 92% Employed | 8% Self-Employed
• Job Titles: 64% Manager | 22% Director | 11% C-Level | 3% Other
• Gender: 54% Male | 46% Female
• Age: 21-30 8% | 31-40 27% | 41-50 43% | 51-60 21% | 61-70 1%
• Location: 84% UK | 16% Worldwide
• Work Needs: Efficiency | Effectiveness |Productivity | Performance | Profitability | Success
• Personal Needs: Influence | Authority | Status | Work-Life Balance | Relationships | Career Path | Financial Security | Skills | Knowledge | Reputation

Unique Features

Before attending our leadership, management, and sales courses, we ask you to select the top three skills you want to develop on the programme. Nicholas Hill Academy Ltd guarantees you will acquire these skills. In the unlikely event that you have not yet developed your top three skills, please inform us within 24 hours of completing the training course. Our team will continue to work with you over a reasonable period, at no further cost, until you have done so. As part of your booking with us and at no extra cost, you receive virtual post-course coaching and mentoring from Principal Trainer Nicholas C. Hill FCMI FIoL FIC via email. Ask him any course-related questions because he is on hand for one month to further support your growth.

Satisfaction Guarantee

From 2019-2023, Nicholas Hill Academy Ltd trained 42 managers and sales professionals, including C-Suite, HODs, FLMs, and BDMs, for the international gaming company Playson Ltd, achieving 2173 cumulative CPD hours. We delivered various leadership, management, and sales courses. We collected independent feedback from all delegates following each training. We consistently achieved excellent or outstanding results (4/5 stars) in all nine categories, including training delivery style, explanation of concepts, facilitation of discussion, endorsement of ethics, group exercises, participant workbooks, course management, acquired skills or knowledge, and client satisfaction. We measured business results, which showed increased team performance, productivity, and efficiency across all seven departments. We delivered the training courses from our London head offices, the client offices in Kyiv, Ukraine, and our virtual classroom.

Valued Clients 

• Since 1996, Nicholas Hill Academy Ltd has generated more than 700 clients comprising corporations and SMEs in over 300 industries as well as government and non-profit organisations.
• Since 2012, Nicholas Hill Academy Ltd has received client feedback confirming improvements of up to 234% in performance, 136% in efficiency, 104% in productivity, and 44% in net profit.
• Between 2019 and 2023, Nicholas Hill Academy Ltd trained 42 managers and sales professionals for Playson Ltd, achieving 2173 cumulative CPD hours. Feedback was ‘excellent’ and ‘outstanding’ in all nine categories, increasing team performance, productivity, and efficiency across all five departments.
• Nicholas Hill Academy Ltd conducted exclusive interviews with celebrity leaders, including Environmental Attorney Erin Brockovich; Rich Dad Robert Kiyosaki; One Minute Manager Ken Blanchard; Reformed Wolf of Wall Street Jordan Belfort; Master of Attitude Nick Vujicic; Twenty Million Pound Woman Lara Morgan; Millionaire Maker Richard Denny; Father of Behavioural Modelling Wyatt Woodsmall; Power Connector Judy Robinett; Prolific Storyteller John; Mister Customer Service Shep Hyken; and many others.
• Nicholas Hill Academy Ltd published seventeen issues of Professional Leader Magazine since 2017, attracting over 5000 active readers and various advertisers, such as Success Resources Inc. and The Great British Business Show.
• Nicholas Hill Academy Ltd has achieved a 4.8-star rating from more than 2600 reviews on Find Courses spanning over twelve years.

Since 1996, our principal trainer, Nicholas C. Hill FCMI FIoL FIC, has delivered training for thousands of delegates in more than 700 corporations and SMEs in over 300 industries as well as government and non-profit. Nicholas Hill Academy Ltd works with organisations of all sizes, which include individual entrepreneurs, SMEs, and global organisations such as ABN AMRO Bank, Amazon.com Inc, Anglian Water, Ardagh Group, Bank of Ghana, Britannia Movers International Plc, BUPA (The British United Provident Association Ltd), Canonical Ltd, Celonis Inc, Chubb European Group SE, Church of England, CIPP (Chartered Institute of Payroll Professionals), Cobham Plc, Cobra Group, Coloplast Ltd, Commvault Systems Inc, SAP Concur, Corus Hotels Ltd, Dale Carnegie Training Inc, Domino Printing Sciences Plc, EJ Group Inc, The Estée Lauder Companies Inc, EY (Ernst & Young LLP), Finsbury Food Group, The Hadley Group, Hamptons International Ltd, Hasbro Inc, Herbert Smith Freehills LLP, Hughes TV and Audio Ltd, IOM (International Organisation for Migration), Laing O’Rourke Plc, Legal and General Plc, LIBF (The London Institute of Banking and Finance), LISI Aerospace (Blanc Aero Industries UK Ltd), Masco UK Window Group Ltd, Massy Group, Medivet Group Ltd, National Highways, NFU (National Farmers’ Union), NHS (National Health Service), Ocado Group plc, OISC (Office of the Immigration Services Commissioner), Oxford University Press, P&O Ferries Ltd, Playson Ltd, Premium Credit Ltd, PWC (PricewaterhouseCoopers International Ltd), Reed Recruitment Plc, Republic of Cyprus Ministry of Health, Springer Nature Ltd, Spyrosoft Ltd, Stantec Inc, State of Qatar Ministry of Foreign Affairs, Success Resources Inc, Suez Recycling and Recovery UK Ltd, Sysco Corporation, TE Connectivity Plc, Trade Mark East Africa, University of Glasgow, University of the West of England, Voyage Care Ltd, Young Presidents’ Organisation, and many more.

Valued Clients 

Nicholas Hill Academy Ltd has offices in central London, England, United Kingdom. However, we offer you worldwide in-house training delivery of our leadership, management, and sales courses. We previously ran open scheduled courses in London whereby our clients often travelled from the farther reaches of the globe to receive our training. We moved to a virtual classroom during the COVID-19 pandemic, which is now the universal standard. Our Principal Trainer, Nicholas C. Hill FCMI FIoL FIC, has delivered live classroom courses across EMEA and the Caribbean. Over the years, we have provided classroom and virtual classroom courses in England, Ghana, Kenya, Scotland, Trinidad, Ukraine, and the USA. Moreover, our global reach continues to grow.

Training Courses

No. Excellent training course material, when delivered poorly, yields poor results. This formula provides a low return on your investment, so Nicholas Hill Academy Ltd never subcontracts training delivery. Many large training providers act as an agency that handles sales and customer service and then subcontract the training to small companies like us. If your budget is modest or the market is poor, some training course providers will subcontract to trainers with fewer qualifications and less practical experience. Avoid this path because it leads to mediocrity and disappointment. Our Managing Director, Nicholas C. Hill FCMI FIoL FIC, personally designs and delivers all our leadership, management, and sales courses. Moreover, many of our clients book 1-2-1 courses to receive personal attention from Nicholas.

Training Courses

Leadership and Management Specialists, Management Level Contextualised, Exclusive Participants, 40+ ILM-Recognised Courses, Thought Leader Trainer, Developing Managers Since 1996, Senior Manager as Trainer, Broad Subject Knowledge, Original Training Material, Workplace Tested Tools, Flexible Workplace Framework, Participant-Tailored Modules, Facilitated Group Debate, Animated Delivery-Style, PowerPoint Slide Limited, Continuous Participant Engagement, Skills Development Guarantee, Post-Course Support Guarantee, Non-Overbooked Guarantee, and Non-Cancellation Guarantee.

Unique Features

Our leadership, management, and sales courses provide over 320 unique modules, each comprising two hours of content. Our training modules are the collective work of Nicholas C. Hill FCMI FIoL FIC, who has researched, designed, and delivered our material since 1996. Over the years, Nicholas has revamped many models to create practical and relevant tools. Furthermore, our training course workbooks contain Nicholas C. Hill’s original leadership principles, which add value to your organisational culture development. As a manager, you are responsible for developing, communicating, and enforcing values that support your vision and mission, so you will find our principles invaluable.

Unique Features

Remember when you were at school, college, or university and recall the most memorable lessons or lectures. Why were they special? As with many people, it is not because you were interested in the topics but because your teacher or lecturer delivered the subject so well that it got you engaged. They could facilitate your learning and move you to the next level in your growth. The same principle applies to any training course. Our Managing Director, Nicholas C. Hill FCMI FIoL FIC, personally designs and delivers all our leadership, management, and sales courses. Nicholas has over two and a half decades of experience in learning and development, so expect excellence when attending our training.

Unique Features

Many trainers do not have teams, which means they can teach you the theory but not the practice. Our principal trainer is the managing director of Nicholas Hill Academy Ltd and the leader of a small freelance remote team. Nicholas C. Hill FCMI FIoL FIC understands leadership, management, and sales principles and practices. He is more than a Trainer. Nicholas’ first management role was in 1993. Since 1996, he has devised, adapted, and used our principles, strategies, and techniques with teams, clients, and suppliers to test what works and does not. Nicholas trains you with tools that have achieved impressive results for our clients. He rejects tools that do not work and then ceremoniously burns them! Hence, you will benefit from his personal experience, as well as his knowledge.

Meet Nicholas Hill

Nicholas C. Hill FCMI FIoL FIC is a seasoned certified master trainer and the creator of more than 80 ILM-Recognised training courses in leadership, management, and sales. Nicholas’s expertise in end-to-end original design and delivery of results-oriented instructor-led courses sets him apart. Training is in various formats to suit your needs, including classroom, virtual classroom, and hybrid. Since 1996, Nicholas has trained thousands of delegates from corporations and SMEs in over 300 industries, as well as government and non-profit organisations. His training has led to team improvements by up to 234% in performance, 136% in efficiency, and 104% in productivity, earning him a stellar 4.8-star rating from over 2600 online reviews.

Nicholas C. Hill is a Certified Master Coach Trainer, Certified Business Communications Trainer, Certified NLP Trainer, Certified Master Executive Coach, Former Dale Carnegie Management Trainer, Fellow of the Chartered Management Institute, Fellow of the Institute of Leadership, Fellow of the Institute of Consulting, Retired Fellow of the British Institute of Professional Photography, and a Diploma of Higher Education Graduate in Philosophy.

Meet Nicholas Hill

Founded in 2017 by Nicholas C. Hill FCMI FIoL FIC, Professional Leader Magazine is the free-of-charge biannual digital publication that helps you influence output, growth, change, and culture. Each issue features Nicholas’ exclusive conversations with internationally recognised thought leaders. The early issues share valuable lessons in leadership from the late masters of business, government, and nonprofit. You also benefit from many of Nicholas’ original leadership and management principles, which we present as beautiful full-page graphics. Each 90+ page publication contains 100% human-generated writing and boasts a readership of 674,910 professionals and 5948 active readers.

For four years, the world’s foremost event management company, Success Resources Inc., responsible for the speaking events of Anthony Robbins, Richard Branson, Alan Sugar, and Duncan Bannatyne, endorsed and advertised in Professional Leader Magazine to promote its international events. Recent advertisers include the Great British Business Show, recognised as the UK’s most prominent business expo.

From 2015-2020, Nicholas C. Hill was the leadership columnist for Sorted Magazine, which is available bi-monthly in WHSmith and 23 countries. Nicholas is responsible for over 350 published articles on leadership, management, and sales development, and his work is often featured in leading industry journals.

Our Published Work

Nicholas Hill Academy Ltd delivers all in-house leadership, management, and sales courses as fully customised solutions that bridge the gap between where you are now and where you want to be. We can tailor the modules, timings, and delivery style to offer you a personalised edge. If required, your corporate logo and business name can even be featured in the course manuals. Once designed, we deliver our solutions as in-house courses on your premises or offsite. If you book virtual classroom delivery, you can time-phase each session to promote gradual and incremental skill development. Our customised solutions also contribute towards your valuable team development. Running an in-house course is more cost-effective if you have several delegates. However, you may do so with fewer delegates to benefit from our tailored delivery.

Training Courses

Our 1-2-1 training courses comprise many benefits. Your time investment remains unchanged, but your rewards go through the roof. For this reason, many executives and managers book Nicholas C. Hill FCMI FIoL FIC for 1-2-1 courses. Once you have experienced the difference, there is no going back! On our 1-2-1 leadership, management, and sales courses, you attend modules tailored for you instead of multiple participants. Consequently, your skill development significantly improves. You receive undivided personal attention, so your return on investment multiplies. We will also schedule the training delivery at your convenience.

Training Courses

Nicholas Hill Academy Ltd runs open scheduled leadership, management, and sales training, which we deliver as instructor-led virtual classroom courses. Our open-scheduled courses allow you to attend the training away from your workplace without distractions. We train you in prestigious environments with like-minded managers to aid your development. Each open scheduled course has a duration of one or two days. If you have only one or two delegates, attending an open scheduled course is often more cost-effective than running it as an in-house customised solution.

Training Courses

You can attend leadership, management, and sales group training by booking our in-house or scheduled training courses. Group courses offer a very different experience to 1-2-1 courses. As part of a group, you benefit from our interactive exercises involving role plays and strategic planning with other participants. You get to use other attendees as sounding boards for your ideas; likewise, they benefit from your input. You hear the responses and views of other participants when your course trainer, Nicholas C. Hill FCMI FIoL FIC, facilitates the group discussions. When booking in-house group training, your delegates enjoy a valuable teambuilding experience as an incidental benefit of the course.

Training Courses

The Vanderbilt School of Medicine claims, ‘Although most meetings are scheduled to be an hour long, most of your group likely loses focus after the first 10 minutes.’ Nicholas Hill Academy Ltd has a ten-minute training rule: to talk for no more than ten minutes before engaging the group with a question. Moreover, everyone has permission to interrupt our trainer at any point with relevant questions. This way, the training is conversational and dynamic. Suppose our trainer delivers material for five minutes and then engages participants who speak for one minute. Doing so means each participant contributes to the ongoing discussion at least every thirty minutes (five minutes + one minute x five participants). Of course, these timings are approximate, so we only use them as a guideline. Therefore, this model encourages you to improve your attention span throughout our leadership, management, and sales courses.

Training Courses

Since the lockdowns of 2020, Nicholas Hill Academy Ltd has delivered multiple leadership, management, and sales courses via live video conferencing (VC). These solutions are interactive virtual classroom courses, which have become more popular over recent years. Surprisingly, the results are comparable to our physical classroom courses. We have even delivered many presentation skills courses in a virtual classroom with significant impact. You will benefit from our highly affordable rates compared to physical classroom training and avoid travel, accommodation, and food expenses. You also have zero commute time and administration because you attend from the comfort of your home or workplace.

Training Courses

Nicholas Hill Academy Ltd is set up for hybrid learning and can integrate physical and virtual classroom delivery on all our leadership, management, and sales courses when needed. Occasionally, some delegates cannot attend the training venue due to its location, so they attend virtually to participate in the course. Using a 4K camera and superfast broadband, we stream the live training for your remote delegates, who can also interact with the classroom participants. This approach adds significant value during the question-and-answer sessions. We even have hardcopy and digital interactive versions of our course workbooks. Our principal trainer, Nicholas C. Hill FCMI FIoL FIC, regularly interacts with your remote delegates to ensure they continually contribute, maximising your return on investment.

Training Courses

Our leadership, management, and sales courses offer a total immersion approach to learning and development when delivered over one or two consecutive days. You also benefit if you want to shut yourself away and focus on nothing but your professional development. Nicholas Hill Academy Ltd designed this training model so that you can learn new tools and improve your skills quickly. Our principal trainer, Nicholas C. Hill FCMI FIoL FIC, keeps you interested and engaged throughout these intensive sessions through stimulating dialogue and exercises. Following our full-day courses, we recommend you book our post-course coaching services to review the depth of content covered. Doing so improves your memory retention and recall of course material, deepening your skill development.

Training Courses

The modular training model lets you learn tools and incrementally develop your leadership, management, and sales skills. Short and intense periods of training are akin to a physical workout routine. Nicholas Hill Academy Ltd has always endorsed the modular model over the total immersion model for the following reasons:

• The effect on your weekly workload is minimised
• Your skills are developed incrementally
• You generate exponential growth
• Your concentration is required for a limited time only
• Memory loss is reduced significantly (see Ebbinghaus study)
• There is less demand on your physical energy
• You receive regular and ongoing boosts

Training Courses

You can attend our courses at your convenience and in a format that suits you best. Our abridged training courses are two days (14 CPD hours). Our unabridged versions are four days (28 CPD hours). Each course comprises eight separate modules covering different but related subject areas. Choose the virtual classroom versions to attend our courses over several days or weeks to allow for incremental development. Alternatively, choose the physical classroom option to immerse yourself over consecutive and intensive days. While our workshops only offer a certificate of achievement, our courses are ILM recognised and accredited, giving you certification upon completion. All our leadership, management, and sales courses are instructor-led, which you can attend as a virtual or classroom training on your premises anywhere in the world.

Training Courses

Nicholas Hill Academy Ltd offers workshops as modular training to suit your busy work schedule. If you are too busy to attend one of our leadership, management, and sales courses, our workshops are for you. Our workshops are light on your budget because you pay-as-you-go by booking just one at a time. Choose from over 320 unique modules to acquire the knowledge and skills you need today. Each abridged workshop lasts two hours, while the unabridged versions are four hours. Each workshop includes breaks, so your CPD no longer needs to impede your working week. All our leadership, management, and sales workshops are instructor-led, which you can attend in a virtual classroom from anywhere in the world.

Training Courses

Nicholas Hill Academy Ltd delivers instructor-led leadership, management, and sales courses in classroom and virtual classroom formats. Our Principal Trainer, Nicholas C. Hill FCMI FIoL FIC, uses Microsoft Teams, a 4K camera, Elgato Key Lights, and a Blue Yeti microphone, all contributing to a superior online training experience, ensuring optimised picture and sound quality throughout your training with us. We recommend delivering to small cohorts of usually no more than five participants to allow your continual engagement throughout the training. However, when working with some corporations, we have delivered training to online audiences of over 150 delegates. You have regular breaks, including lunch, as you would do in a physical classroom. Before course commencement, you receive your hardcopy or softcopy workbooks, which you go through during the delivery of each module.

Training Courses

You can choose from various course materials when you book our in-house or open-scheduled courses in either classroom or virtual classroom formats. These supplements include ILM-Recognised certificates (hard/soft copy), certificates of achievement (hard/soft copy), digital interactive PDF workbooks (soft copy), workbook portfolios (hard copy), post-course online coaching, post-course email mentoring, and free subscription to Professional Leader Magazine.

Training Courses

Whether you book our in-house or scheduled open courses as physical or virtual classroom solutions, you can choose from various course materials. These supplements include ILM recognised certificates (hard/soft copy), certificates of achievement (hard/soft copy), digital interactive PDF workbooks (soft copy), workbook portfolios (hard copy), up to four post-course group VC coaching sessions, post-course virtual mentoring, and a free subscription to our e-learning resources. You also benefit from a delicious lunch and all-day refreshments when booking our scheduled open courses.

Training Courses

Following attendance on our leadership, management, and sales courses, you may have some unanswered questions, gaps in your knowledge, or want to develop your skills further. As part of your booking with Nicholas Hill Academy Ltd and at no extra cost, you receive two weeks of post-course 1-2-1 email mentoring from our Principal Trainer, Nicholas C. Hill FCMI FIoL FIC, for every full day of training attended. Ask him any course-related questions to further support your growth. Additionally, we provide optional post-course virtual classroom coaching to maximise your ROI, which includes the following benefits:

• Testing your understanding of the concepts and bridging knowledge gaps
• Sharing instances of when you have used the tools since completing the course
• Overcoming your challenges or reservations when using the tools at work
• Exploration of other contexts in which you can use the tools to multiply your reward
• Committing to using the tools long-term to maintain your growth

Training Courses

Our courses offer a blended learning system to enhance your leadership, management, and sales skills. To complement your training course attendance, you also receive our e-learning tools. These supplements include our 100% human-generated biannual digital magazine, e-books, celebrity leader interviews, on-demand studio webinars, leadership principles, leadership jokes, and articles.
Nicholas Hill Academy Ltd will also begin publishing the unabridged back catalogue by our Principal Trainer, Nicholas C. Hill FCMI FIoL FIC. Each publication will support your CPD by providing further depth into each subject.

Training Resources

Before attending our leadership and management training courses, we ask you to select the top three skills you want to develop on the programme. We guarantee you will develop these skills. In the unlikely event that you have not yet acquired your top three skills, please inform us within 24 hours of completing the training course. Our team will continue to work with you over a reasonable period, at no further cost, until you have done so. As part of your booking with us and at no extra cost, you receive virtual post-course coaching and mentoring from Principal Trainer Nicholas C. Hill FCMI FIoL FIC via email. Ask him any course-related questions because he is on hand for one month to further support your growth.

Satisfaction Guarantees

Not currently. Instead, Nicholas Hill Academy Ltd offers ILM-Recognised certificates with all our leadership, management, and sales courses. We made this decision when we incorporated our company in 2008. Managers who seek ILM and CMI qualifications want the achievement to feature on their CVs if they lack credentials. The syllabus for these qualifications is strict and inflexible. Expect numerous PowerPoint slides, lectures, home assignments, and written assessments on these other courses. However, our clients book us to solve their prevailing workplace problems and to develop skills they can apply immediately. Hence, the ILM recognition is a bonus but not a reason to attend our training courses.

Training Courses

ILM is the leadership and management division of City and Guilds. The association is the world’s foremost body for leadership and management accreditations and is recognised by most managers of human resources worldwide. ILM was formerly affiliated with the Institute of Leadership and Management, a professional association for leaders and managers. Now an independent body, ILM assesses, endorses, and quality controls our training courses to ensure we continually comply with their high standards. Your ILM certificate demonstrates our course credibility, earns CPD units, and wins career opportunities for you. Nicholas Hill International Ltd has never marked up our ILM certificates and continues to offer them to you at cost price.

Training Courses

Rehearsed PowerPoint presentations and monologues are synonymous with inexperienced or unskilled course trainers. This model may be suitable for some professionals, but as a manager, you may find this methodology condescending and unsuitable due to its inflexibility. Nicholas Hill Academy Ltd reduces the use of PowerPoint in our leadership, management, and sales courses by using very few slides during course delivery. When we do, we use images and significantly limit the words per slide. Our virtual classroom courses do not feature PowerPoint slides because we provide interactive digital workbooks.

Unique Features

Since 2008, Nicholas Hill Academy Ltd has delivered one-day and two-day courses, which remain popular with our clients. However, in recent years, some have requested more profound studies into each subject area, which necessitated doubling the time invested in each module. When booking our in-house tailored training for your team or our 1-2-1 courses, you can opt for unabridged versions of our modules, in which you explore more complex ideas and further your strategic discussions on applications and exercises. Our open-scheduled courses continue to be the abridged one-day and two-day versions.

Training Courses

Nicholas Hill Academy Ltd currently has over 320 unique leadership, management, and sales modules in its portfolio, each comprising two hours of content. These course modules are the collective work of Nicholas C. Hill FCMI FIoL FIC, who has researched, designed, and delivered our material since 1996. Our copyrighted management strategies are the unique products of developing thousands of leaders and managers over two and a half decades. Hence, Nicholas has revamped many models to create practical and relevant tools. Furthermore, our training course workbooks contain Nicholas C. Hill’s original leadership principles, which add value to your organisational culture development.

Unique Features

You must develop strategic management skills to ensure your organisation’s survival and growth. Strategic management is the development of your organisation’s long-term vision and mission. It involves planning for its realisation and preparing for unforeseen events. This area of management is subcategorised as follows. Organisational planning involves setting goals, strategically planning for their achievement, and managing risk. Change management is your tactical adaptation of administrative systems and processes in response to internal or external environmental change. Crisis management prepares and responds to disruptive and unforeseen events threatening your organisation or stakeholders. Nicholas Hill Academy Ltd designs and delivers comprehensive training courses to help you master operations management skills.

Strategic Management Courses

You must develop operations management skills to provide the highest return on your resource investment and improve net profit. Operations management oversees the day-to-day running of your organisation. It aims to maximise the efficiency of your systems and processes through strategic implementation while transforming materials and labour into goods and services. This area of management is subcategorised as follows. Time management is the efficient use of allocated time to achieve your results. Project management is applying strategy to meet project objectives according to your predetermined criteria. Delegation involves reassigning tasks to your direct reports. Financial management consists of monitoring your revenue and expenditure to maximise profit and minimise loss. Nicholas Hill Academy Ltd designs and delivers comprehensive training courses to help you master operations management skills.

Operations Management Courses

You must develop team management skills to enable your people to achieve their potential. Team management oversees the productivity and performance of your human resources. This area of management is subcategorised as follows. Conflict management is the art of handling organisational disagreement to minimise a breakdown of your work relationships and prevent it from worsening. Difficult people management employs coping methodologies in the event of continual problematic behaviour in your team. Performance management involves setting realistic KPIs and enabling your team members to meet them consistently. Organisational stress management heightens awareness of your workplace stressors and manages team stress responses. Nicholas Hill Academy Ltd designs and delivers comprehensive training courses to help you master team management skills.

Team Management Courses

You must develop team leadership skills to direct your people’s thinking, communication, and behaviour. Team leadership influences and persuades your people to undertake workplace tasks and meet the required standards. This area of leadership is subcategorised as follows. Negotiation involves the discourse between you and other parties who seek a resolution to disagreements. Leadership coaching encourages your direct reports to think for themselves and become less dependent on you. Influential leadership is your continual adaptive response to fluctuating workplace content and context. Leadership presentations are formal verbal monologues of your organisational proposals offered before an audience. Persuasive communication means using linguistic patterns to get your team to undertake the tasks they dislike. Business grammar skills help you communicate a verbal or written message with articulation and eloquence. Organisational culture is the aggregate of your agreed beliefs and values that precede the expression of your working philosophy. Nicholas Hill Academy Ltd designs and delivers comprehensive training courses to help you master team leadership skills.

Team Leadership Courses

You must develop self-leadership skills to direct your thinking, communication, and behaviour. Self-leadership instils personal responsibility to take charge of circumstances instead of becoming a victim of them. Emotional Intelligence is the ability to perceive, interpret, evaluate, and control emotional responses and recognise emotional patterns in others. Cognitive psychology includes attentional state, memory retention and recall, perception, problem-solving, creativity, and reasoning. Personal stress management controls the stress response to workplace stressors to improve mental or physical well-being. Burnout recovery turns around the state of exhaustion caused by mental, emotional, and physical overload. Nicholas Hill International Ltd designs and delivers comprehensive training courses to help you master team leadership skills.

Self-Leadership Courses

You must learn sales skills to meet customer requirements and close more deals. Some salespeople learn on the job, while others believe all you need is the ‘gift of the gab’. However, even experienced salespeople still have trouble closing the sale. The sales cycle comprises needs analysis, solution development, objection resolution, negotiation, and closing. Some salespeople are skilled at one or two parts of the sales cycle but fail in other areas. Knowing how to ask the right question at the right time depends on your prospective buyers, their problems, and when they want to solve them. Skilled salespeople uncover the issues, communicate USPs, tailor solutions, overcome objections, and close the sale, all the time while building rapport. Nicholas Hill Academy Ltd designs and delivers comprehensive training courses to help you master sales skills.

Sales and Customer Service Courses

Consider your organisation’s resource investment to acquire a new customer account. Your sales and marketing department likely invested in advertising, promoting, prospecting, developing solutions, and negotiating before closing the sale. Each of these processes costs your business time, money, and energy. Therefore, the cost of acquiring a new customer is enormous, so hold on to them and keep them close to your chest! Waiting until they are disappointed or make an official complaint is unwise because they have begun to associate your business with failure to satisfy. While knowing how to respond to customer feedback appropriately is critical, learning how to influence positive feedback is wiser. Exemplary customer service skills are an art which requires continual development. Nicholas Hill Academy Ltd designs and delivers comprehensive training courses to help you master customer service skills.

Sales and Customer Service Courses

Colin Powell once said, ‘Effective leaders are made, not born. They learn from trial and error and from experience.’ According to leadership authority Warren Bennis, ‘The most dangerous leadership myth is that leaders are born – that there is a genetic factor to leadership. This myth asserts that people either have certain charismatic qualities or not. That’s nonsense; in fact, the opposite is true. Leaders are made rather than born.’ Nicholas Hill Academy Ltd recognises that the leadership gene, rs4950, is an inherited DNA sequence associated with people taking charge. However, while this gene may offer you a genetic advantage as a leader, just as with any athlete, without training and development, you will never win the game. Nicholas Hill Academy Ltd designs and delivers comprehensive training courses to help you master leadership skills.

Training Courses

Management is concerned with the control of your systems and processes. Without management, you have no control, leaving your organisation in chaos. Therefore, management is an indispensable quality which necessitates control over your organisation. As you adapt to your market conditions and evolve to remain competitive, your need to control systems and processes will increase exponentially. You must continually develop your management skills to maximise organisational and departmental effectiveness, efficiency, performance, productivity, and profitability. Nicholas Hill Academy Ltd refers to these factors as the five drivers of success. A lack of management skills and knowledge leaves you vulnerable to unforeseen circumstances and will lead to your organisation’s demise. Nicholas Hill Academy Ltd designs and delivers comprehensive training courses to help you master management skills.

Training Courses

Our Principal Trainer, Nicholas C. Hill FCMI FIoL FIC, defines leadership and management as follows: ‘Management involves controlling systems and processes. Leadership involves influencing the people who use systems and processes to optimise control.’ Without management, there is no control, leaving your organisation in chaos. Without leadership, you are only a single-person enterprise with no intention to scale, limiting your growth. Therefore, leadership and management are indispensable qualities which necessitate control and growth. Nicholas Hill Academy Ltd designs and delivers comprehensive training courses to help you master leadership and management skills.

Training Courses

Our Principal Trainer, Nicholas C. Hill FCMI FIoL FIC, teaches that self-leadership involves guiding yourself towards your personal vision and exercising discipline to maintain focus. Self-management involves controlling and maintaining your internal resources to remain balanced and centred during difficulty. Self-leadership and self-management skills include emotional intelligence, stress management, cognitive psychology, and assertiveness. Self-leadership helps you see where you are going, while self-management enables you to navigate the difficult path. Nicholas Hill Academy Ltd designs and delivers comprehensive training courses to help you master self-leadership and self-management skills.

Self-Leadership Courses

Founded in 2017 by Nicholas C. Hill FCMI FIoL FIC, Professional Leader Magazine is the free-of-charge biannual digital publication that helps you influence output, growth, change, and culture. Each issue features Nicholas’ exclusive conversations with internationally recognised thought leaders. The early issues share valuable lessons in leadership from the late masters of business, government, and nonprofit. You also benefit from many of Nicholas’ original leadership and management principles, which we present as beautiful full-page graphics. Each 90+ page publication contains 100% human-generated writing and boasts a readership of 674,910 professionals and 5948 active readers.

For four years, the world’s foremost event management company, Success Resources Inc., responsible for the speaking events of Anthony Robbins, Richard Branson, Alan Sugar, and Duncan Bannatyne, endorsed and advertised in Professional Leader Magazine to promote its international events. Recent advertisers include the Great British Business Show, recognised as the UK’s most prominent business expo.

Professional Leader Magazine

Nicholas C. Hill FCMI FIoL FIC has interviewed many celebrity leaders for our in-house publication, Professional Leader Magazine, including Environmental Attorney Erin Brockovich; Rich Dad Robert Kiyosaki; One Minute Manager Ken Blanchard; Reformed Wolf of Wall Street Jordan Belfort; Master of Attitude Nick Vujicic; Twenty Million Pound Woman Lara Morgan; Millionaire Maker Richard Denny; Father of Behavioural Modelling Wyatt Woodsmall; Power Connector Judy Robinett; Prolific Storyteller J. John; Mister Customer Service Shep Hyken; and many others.

Celebrity Leader Interviews

The Nicholas Hill Academy Ltd client portfolio includes over 700 satisfied clients who have attended various leadership, management, and sales courses from our portfolio, which include ABN AMRO Bank, Amazon.com Inc, Anglian Water, Ardagh Group, Bank of Ghana, Britannia Movers International Plc, BUPA (The British United Provident Association Ltd), Canonical Ltd, Celonis Inc, Chubb European Group SE, Church of England, CIPP (Chartered Institute of Payroll Professionals), Cobham Plc, Cobra Group, Coloplast Ltd, Commvault Systems Inc, SAP Concur, Corus Hotels Ltd, Dale Carnegie Training Inc, Domino Printing Sciences Plc, EJ Group Inc, The Estée Lauder Companies Inc, EY (Ernst & Young LLP), Finsbury Food Group, The Hadley Group, Hamptons International Ltd, Hasbro Inc, Herbert Smith Freehills LLP, Hughes TV and Audio Ltd, IOM (International Organisation for Migration), Laing O’Rourke Plc, Legal and General Plc, LIBF (The London Institute of Banking and Finance), LISI Aerospace (Blanc Aero Industries UK Ltd), Masco UK Window Group Ltd, Massy Group, Medivet Group Ltd, National Highways, NFU (National Farmers’ Union), NHS (National Health Service), Ocado Group plc, OISC (Office of the Immigration Services Commissioner), Oxford University Press, P&O Ferries Ltd, Playson Ltd, Premium Credit Ltd, PWC (PricewaterhouseCoopers International Ltd), Reed Recruitment Plc, Republic of Cyprus Ministry of Health, Springer Nature Ltd, Spyrosoft Ltd, Stantec Inc, State of Qatar Ministry of Foreign Affairs, Success Resources Inc, Suez Recycling and Recovery UK Ltd, Sysco Corporation, TE Connectivity Plc, Trade Mark East Africa, University of Glasgow, University of the West of England, Voyage Care Ltd, Young Presidents’ Organisation, and many more.

Valued Clients

We operate as Nicholas Hill Academy Ltd, which fits our current vision. Our Principal Trainer, Nicholas C. Hill FCMI FIoL FIC, has been CEO since 1996. In 2008, we incorporated the business in England and Wales under the company number 6613294. For rebranding purposes and to suit the clients we worked with over the years, we changed the company name, but we are still the same company, which Companies House identifies by the above number. Our former company names were The Hill Consultancy Ltd, Nicholas Hill Training Ltd, and Hill Training Ltd. We have relinquished these company names and have no association with any new companies or the respective directors who have registered the same names.

Meet Nicholas Hill

While we have a 28-year pedigree, we are an SME company managing a small remote team, for which Nicholas C. Hill FCMI FIoL FIC is the Managing Director. Nicholas is responsible for delivering our training, coaching, consulting, course design, and course supplement design. He also manages our sales, customer services and operations. Therefore, your trainer is your account manager, so what you see is what you get. He even wrote this entire FAQ by hand and in the second person! Our team comprises many talented freelance executives and professionals.

Meet Nicholas Hill

The Nicholas Hill Academy Ltd Vision Statement:

To be a globally recognised training provider and leading authority on leadership and management strategy.

The Nicholas Hill Academy Ltd Mission Statement:

To facilitate the rapid transformation of leaders and managers through original and outstanding training.

Training Courses

You can make payments by cheque, BACS, Visa, MasterCard, or Switch. Clients must settle invoices before training commencement and no later than one calendar month following the invoice date. We offer credit interest at 0% APR. Late payments are subject to interest at 2% per month.

Training Courses