The Company is committed to the following:

• Fostering a positive, inclusive culture in which issues of stereotyping and discrimination can be openly discussed, with a shared commitment to addressing and preventing discrimination.
• Eliminating explicit and implicit discrimination and promoting equal access to Products and facilities.
• Compliance with applicable laws and authorised codes of conduct on equal opportunity and diversity.
• Providing Clients and Participants with equal consideration and without discrimination during Product diagnostic assessments.
• Addressing and preventing harassment or victimisation and treating such incidents as grievous infractions under the disciplinary procedure.
• Encouraging Clients, Participants, and Staff who believe they have been discriminated against to refer to the Company’s complaints policy.
• Satisfying the requirements of the Education and Skills Funding Agency (ESFA), ensuring that all Products are accessible to all community members.
• Treating all Clients, Participants, and Staff individually and making appropriate accommodations for those with special needs so they are not disadvantaged.
• Developing Products that employ inclusive language and diverse images.
• Removing discriminatory barriers that might prevent Participants from completing courses, programmes, workshops, or keynotes successfully.
• Promoting equality of opportunity regardless of age, disability, gender, marital status, pregnancy, maternity, ethnicity, creed, sexual orientation, political standing, or cultural practices.