Change Management Mastery™
Change Management Course Features
SUBJECT
Change Management
DURATION
2 Days
CERTIFICATION
ILM-Recognised
TRAINER
Nicholas C. Hill FCMI FIoL FIC
PARTICIPANTS
Leaders and Managers
DELIVERY
Open Scheduled • 1-2-1 • In-House Tailored
FORMAT
Classroom • Virtual Classroom • Hybrid
MATERIALS
Hard Copy Workbooks • Digital Workbooks
Instructor-Led Change Management Training
Master Trainer Nicholas Hill
Nicholas C. Hill FCMI FIoL FIC is a seasoned master trainer and the creator of 68 ILM-Recognised courses. His training is high-impact and results-driven, presented in classroom and virtual classroom formats. Since 1996, he has delivered training for over 700 organisations, leading to team improvements of up to 234% in performance, 136% in efficiency, and 104% in productivity.
Change Management Course Summary
Module 1
Planning Change
Module 2
Leading Change
Module 3
Implementing Change
Module 4
Managing Change
Module 5
Embracing Change
Module 6
Utilising Change
Module 7
Communicating Change
Module 8
Necessitating Change
Participant Challenges
You are a leader or manager facing constant pressure to adapt, yet change in your organisation is often met with resistance, confusion, or outright defiance. Unclear direction, disengaged teams, and failed initiatives can derail progress, leading to stagnation, lost opportunities, and declining performance. Poorly managed change creates uncertainty, lowers morale, and increases turnover, weakening your organisation’s competitive edge. Delaying action only deepens resistance and fuels instability. Without the right approach, change becomes chaotic and costly. You must act now to prevent setbacks, maintain control, and ensure your organisation evolves with confidence and clarity.
Course Objectives
Designed and delivered by Nicholas Hill Academy Ltd, this course gives you the skills to plan, manage, and lead change, ensuring smooth and effective organisational transitions. You learn to sell the change, overcome resistance, and prevent doubt or denial from derailing your progress. Your team benefits from clear direction, motivation, and a sense of security, reducing stress and increasing adaptability. You drive successful change initiatives for your organisation, maintain productivity, and create a culture of agility. Instead of reacting fearfully to external change, you lead internal change proactively and take control of your circumstances. In turn, you stay ahead of your game.
Day 1
Planning and Managing Change™
Module 1: Planning Change
Outcomes
• Assess your organisation’s readiness for change to schedule change management • Make the change process feasible and manageable to prevent choking on the pieces • Minimise risk and maximise reward by sharpening your tools before the change
Outcomes
• Assess your organisation’s readiness for change to schedule change management • Make the change process feasible and manageable to prevent choking on the pieces • Minimise risk and maximise reward by sharpening your tools before the change
Syllabus
Change Readiness, Readiness Analysis, Demographical Change, Technological Change, Global Change, Market Change, Health Change, Performance Change, Change Types, Small Wins, Breakthroughs, Change Equation, Hill’s Planning Change Model
Module 2: Leading Change
Outcomes
• Respond to continual globalisation by addressing the endless demands for evolution • Lead people outside of their comfort zones to quicken and steady the pace of adaptation • Remain in the driving seat once organisational change is underway to manage the process
Syllabus
Kotter’s Change Model, Hill’s Leading Change Model, Reactive Change, Incremental Change, Change Leaders, Global Competitive Strategy, Strategic Alliances, Team Change, Vision Communication, Strategic Change Imperatives, Change Barriers, Team Momentum
Module 3: Implementing Change
Outcomes
• Initiate and sustain the change despite unforeseen circumstances and difficulties • Align your existing systems and processes to ensure proper organisational integration • Make change management a continuous process for your survival and evolution
Syllabus
Change Antecedents, Lewin’s Change Model, Strategic Systems Alignment, Socio-Technical Systems Integration, Organisational Alignment Levels, Macro-Level Analysis, Micro-Level Analysis, Situational Analysis, Business Plan Alignment, Stakeholder Mapping
Module 4: Managing Change
Outcomes
• Prevent unsolicited organisational change from killing your drive, creativity, and morale • Develop coping methods for managing change, even when your outlook is bleak • Employ suitable strategy and tactics to prepare for unwanted or problematic change
Syllabus
SCORE Diagnostics, Symptom Recognition, Problem Identification, Behavioural Observation, Root Cause Analysis, Causal Attribution Analysis, Outcome Evaluation, Systems Theory, Systemic Impact Analysis, Holistic Diagnosis, Feedback Systems, Change Metrics
Day 2
Leading People Through Change™
Module 5: Embracing Change
Outcomes
• Win team compliance by addressing the causes of defiance in times of change • Uncover why some people oppose change so that you can suitably influence them • Help your team to associate pleasure with the change so they embrace it willingly
Syllabus
Motivation Theories, Intrinsic Motivation, Extrinsic Motivation, Approach Motivation, Avoidance Motivation, Regulatory Focus, Hedonic Motivation, Pain-Pleasure Balance, COM-B Model, Transformational Leadership, Problem-Situation Decision Matrix
Module 6: Utilising Change
Outcomes
• Find more valuable ways of perceiving a change to empower yourself and your team • Avert a downturn in team productivity by using the change to your advantage • Prevent organisational change from causing your team to feel overwhelmed or insecure
Syllabus
Perception Change, Perspective Change, Cognitive Reframing, Change Reframing, Problem Reframing, Pain Reappraisals, Memory Reconsolidation, Contextual Reframing, Content Reframing, Linguistic Reframing, Values-Based Reframing, Situational Reframing
Module 7: Communicating Change
Outcomes
• Sell the concept of organisational change through the transforming power of metaphor • Use storytelling to stop people from extinguishing your passion for the change • Overcome team objections to a change by knowing how to bypass conscious resistance
Syllabus
Rhetorical Devices, Illustrative Communication, Humour Communication, Anecdotal Communication, Fable Communication, Parable Communication, Analogical Reasoning, Metaphorical Framing, Abductive Reasoning, Deductive Reasoning, Inductive Reasoning
Module 8: Necessitating Change
Outcomes
• Influence your comfortable team members to accept that change is necessary • Challenge your colleagues who are in denial or confused by the concept of change • Convert advocates for change into your spokespeople and popularisers of your motions
Syllabus
Lewin's Force Field Analysis, Hill’s Necessitating Change Model, Transtheoretical Change, Kübler-Ross Change Curve, Cognitive Appraisal, Oreg’s Change Resistance, Self-Determination, Planned Behaviour Theory, Broaden-and-Build Theory, Organisational Commitment
Change Management Training Delivery
Open Scheduled Course
Develop Your Skills
Enjoy powerful and cost-effective learning and development from the comfort of your home or office. Benefit from our practical and relevant training content while interacting with our master trainer and like-minded delegates from other industries.
- Leaders and Managers
- 2 Days
- Virtual Classroom
1-2-1 Tailored Course
Master Your Skills
Solve your workplace problems in private and in confidence. Receive undivided personal attention and explore modules tailored to your needs. Schedule the training to suit your pace and calendar, then watch your knowledge and skills go through the roof.
- Management Level Tailored
- 2 Days • 4 Half Days • 8 Quarter Days
- Classroom • Virtual Classroom
In-House Tailored Course
Develop Your Team
Engage in team building and develop unity through shared goals that align your team’s thinking and behaviour. We facilitate your team discussions and tailor our modules, timings, and delivery style to your organisational vision, mission, and culture.
- Management Level Tailored
- 2 Days • 4 Half Days • 8 Quarter Days
- Classroom • Virtual Classroom
Open Scheduled Change Management Courses
Included Materials
- Certificate of Achievement
- Digital Interactive Workbooks
- Professional Leader Subscription
- Pre-Course Diagnostic Consultation
- Post-Course Results Consultation
- Post-Course Email Mentoring
Optional Materials
- ILM-Recognised Certificate
- Hard Copy Workbooks
- Hard Copy Leadership Journal
- Leadership Principles Merchandise
- Leadership Style Mapping
- Post-Course Leadership Coaching
Course Features
- Master Trainer
- 2 Days Training
- 09:00 - 17:00 GMT/BST
- Leaders and Managers
- 5 Delegates Capacity
- Virtual Classroom
Time Remaining
- 00Days
- 00Hrs
- 00Mins
- 00Secs
Start
15 May, 2025
End
22 Sep, 2025
- Change Management Mastery
- 04 Places Remaining
£895
+VAT PER DELEGATE
Change Management Course Reviews
"Nicholas Hill is a very knowledgeable and passionate coach and trainer!"
M. Sunderland Operations Directo Office of the Immigration Services Commissioner
"This course was too advanced for me, but it helped me to manage my time."
N. Brydon, Food and Beverage Manager The Elvetham Hotel Ltd
"Following your training, we are now turning around our business performance."
A. Panatti Sales Director Finish Creative Ltd
"The results achieved in this training are above and beyond what I was expecting."
S. Baker Managing Director Merritt & Baker Consultancy Ltd
"You positively changed my attitude toward leadership and management."
J. Mears General Manager Integrated Pathology Partnerships Ltd
"Outstanding and excellent feedback from our 42 delegates over four years."
O. Klochkova Chief Operations Officer Playson Ltd