Preventing and Surviving Crisis™
Crisis Management Course Features
SUBJECT
Crisis Management
DURATION
1 Day
CERTIFICATION
ILM-Recognised
TRAINER
Nicholas C. Hill FCMI FIoL FIC
PARTICIPANTS
Leaders and Managers
DELIVERY
Open Scheduled • 1-2-1 • In-House Tailored
FORMAT
Classroom • Virtual Classroom • Hybrid
MATERIALS
Hard Copy Workbooks • Digital Workbooks
Instructor-Led Crisis Management Training
Master Trainer Nicholas Hill
Nicholas C. Hill FCMI FIoL FIC is one of the UK’s foremost master trainers and the author of over 80 ILM-Recognised courses. His training is high-impact and results-driven, presented in classroom and virtual classroom formats. Since 1996, he has delivered training for over 700 organisations, leading to team improvements of up to 234% in performance, 136% in efficiency, and 104% in productivity.
Crisis Management Course Summary
Module 1
Crisis Types
Module 2
Crisis Prevention
Module 3
Contingency Planning
Module 4
Failure Prevention
Participant Challenges
You face unpredictable threats that can weaken your organisation, yet warning signs often go unnoticed until it’s too late. Without preparation, crises escalate, leading to financial loss, operational failure, and reputational damage. Delayed action increases risk, weakens trust, and reduces recovery chances. You risk being unprepared when disaster strikes, leaving your organisation vulnerable to collapse.
Course Objectives
Designed and delivered by Nicholas Hill Academy Ltd, this course prepares you to anticipate, prevent, and manage crises confidently. You identify risks early, plan for contingencies, and prevent failure, protecting yourself from costly disruptions. Your team stays focused and resilient under pressure, while your organisation will strengthen its stability, ensuring long-term success despite uncertainty.
One Day
Preventing and Surviving Crisis™
Module 1: Crisis Types
Outcomes
• Know the nine types of organisational crises which can bring you to your knees • Determine the consequences of each crisis and how to manage each one • Put measures in place to protect your organisation against each of the nine types
Syllabus
International Crisis, Identifying Crisis, Organisational Crisis, Financial Crisis, Technological Crisis, Personnel Crisis, Natural Crisis, Confrontational Crisis, Malevolence Crisis, Anthropogenic Crisis, Management Crisis, Leadership Crisis
Module 2: Crisis Prevention
Outcomes
• Conduct a crisis risk assessment and impact analysis to determine an action plan • Draft a crisis prevention programme to protect yourself from certain risks • Heed and communicate the warning signals to nip some crises in the bud
Syllabus
Crisis Prevention Awareness, Crisis Management Awareness, Crisis Resolution Awareness, Risk Management, Risk Assessment Flow Charts, Risk Analysis, Worst Case Scenarios, Risk Severity, Calculating Probability, Impact Analysis, Warning Signs
Module 3: Contingency Planning
Outcomes
• Know the difference between an emergency plan and a contingency plan • Develop stringent contingency plans if some crises are inevitable • Increase crisis management competency among all internal stakeholders
Syllabus
Business Continuity Planning, Crisis Management Planning, Incidents Plans, Emergency Plans, Fire Safety Plans, Evacuation Plans, Risk Factors, High Risks, Team Compliance, Contingency Plan Flow Charts, Contingency Plan Design, Contingency Plan Testing
Module 4: Failure Prevention
Outcomes
• Hear cautionary tales and learn the sixteen reasons why businesses fail • Learn modern-day failure prevention strategies to keep your organisation afloat • Address each of the reasons for failure to ensure you tread a different path
Syllabus
Failure Mode and Effects Analysis, Team Direction, Proactive Behaviour, Financial Literacy, Process Management, Embracing Change, Buyer Behaviour, Marketing Efficiency, Customer Loyalty, Recruitment Strategy, Culture Development, Team Attrition
Crisis Management Training Delivery
Open Scheduled Course
Develop Your Skills
Enjoy powerful and cost-effective learning and development from the comfort of your home or office. Benefit from our practical and relevant training content while interacting with our master trainer and like-minded delegates from other industries.
- Leaders and Managers
- 1 Day
- Virtual Classroom
1-2-1 Tailored Course
Master Your Skills
Solve your workplace problems in private and in confidence. Receive undivided personal attention and explore modules tailored to your needs. Schedule the training to suit your pace and calendar, then watch your knowledge and skills go through the roof.
- Management Level Tailored
- 1 Day • 2 Half Days • 4 Quarter Days
- Classroom • Virtual Classroom
In-House Tailored Course
Develop Your Team
Engage in team building and develop unity through shared goals that align your team’s thinking and behaviour. We facilitate your team discussions and tailor our modules, timings, and delivery style to your organisational vision, mission, and culture.
- Management Level Tailored
- 1 Day • 2 Half Days • 4 Quarter Days
- Classroom • Virtual Classroom
Crisis Management Open Courses
Included Materials
- Certificate of Achievement
- Digital Interactive Workbooks
- Professional Leader Subscription
- Pre-Course Diagnostic Consultation
- Post-Course Results Consultation
- Post-Course Email Mentoring
Optional Materials
- ILM-Recognised Certificate
- Hard Copy Workbooks
- Hard Copy Leadership Journal
- Leadership Principles Merchandise
- Leadership Style Mapping
- Post-Course Leadership Coaching
Course Features
- Master Trainer
- 1 Day Training
- 09:00 - 17:00 GMT/BST
- Leaders and Managers
- 5 Delegates Capacity
- Virtual Classroom
Time Remaining
- 00Days
- 00Hrs
- 00Mins
- 00Secs
On
15 May, 2025
- Preventing and Surviving Crisis
- 04 Places Remaining
£495
+VAT PER DELEGATE
Crisis Management Course Reviews
"Nicholas Hill is a very knowledgeable and passionate coach and trainer!"
M. Sunderland Operations Directo Office of the Immigration Services Commissioner
"This course was too advanced for me, but it helped me to manage my time."
N. Brydon, Food and Beverage Manager The Elvetham Hotel Ltd
"Following your training, we are now turning around our business performance."
A. Panatti Sales Director Finish Creative Ltd
"The results achieved in this training are above and beyond what I was expecting."
S. Baker Managing Director Merritt & Baker Consultancy Ltd
"You positively changed my attitude toward leadership and management."
J. Mears General Manager Integrated Pathology Partnerships Ltd
"Outstanding and excellent feedback from our 42 delegates over four years."
O. Klochkova Chief Operations Officer Playson Ltd