Delegation Strategy Mastery™
Delegation Strategy Course Features
SUBJECT
Delegation Strategy
DURATION
2 Days
CERTIFICATION
ILM-Recognised
TRAINER
Nicholas C. Hill FCMI FIoL FIC
PARTICIPANTS
Leaders and Managers
DELIVERY
Open Scheduled • 1-2-1 • In-House Tailored
FORMAT
Classroom • Virtual Classroom • Hybrid
MATERIALS
Hard Copy Workbooks • Digital Workbooks
Instructor-Led Delegation Strategy Training
Master Trainer Nicholas Hill
Nicholas C. Hill FCMI FIoL FIC is a seasoned master trainer and the creator of 68 ILM-Recognised courses. His training is high-impact and results-driven, presented in classroom and virtual classroom formats. Since 1996, he has delivered training for over 700 organisations, leading to team improvements of up to 234% in performance, 136% in efficiency, and 104% in productivity.
Delegation Course Summary
Module 1
Delegation Psychology
Module 2
Delegation Styles
Module 3
Strategic Delegation
Module 4
Directive Communication
Module 5
Trust Development
Module 6
Accountability Development
Module 7
Micromanagement Mitigation
Module 8
Performance Evaluation
Participant Challenges
You are constantly overloaded with tasks that should be delegated, yet you struggle to trust others to complete them effectively. Your workload keeps growing, leaving you exhausted, overwhelmed, and unable to focus on strategic priorities. Team members seem hesitant, unmotivated, or unclear on what’s expected, leading to errors, delays, and rework that force you to step in and take over. Without proper delegation, you risk burnout, missed deadlines, and stagnation in your leadership growth. Micromanagement has become a habit, damaging morale and preventing your team from developing the skills they need to perform independently. The longer you delay mastering delegation, the harder it becomes to regain control, improve efficiency, and scale your leadership impact.
Course Objectives
Designed and delivered by Nicholas Hill Academy Ltd, this course equips you with the mindset, strategies, and skills to delegate effectively, freeing up time for high-value priorities while developing a capable, accountable team. You master adaptable delegation styles, ensuring tasks are assigned to the right people for optimal efficiency. You gain immediate cooperation and prevent misunderstandings by communicating directives with clarity and authority. Trust-building techniques empower your team, increasing engagement and reducing resistance. As you overcome micromanagement tendencies, productivity and morale soar, fostering a culture of accountability and self-sufficiency. Your organisation benefits from more decisive leadership, streamlined operations, and long-term performance gains.
Day 1
Delegating for Consistent Results™
Module 1: Delegation Psychology
Outcomes
• Escape the DIY trap which steals your time and expertise from high-priority tasks • Address limiting beliefs and myths that have prevented you from delegating previously • Create an identity as a delegator and condition your mind to delegate naturally
Syllabus
Agency Theory, Delegation Cognitive Biases, Empowerment Theory, Psychological Empowerment, Trust Development, Growth Mindset, Fixed Mindset, Learned Helplessness, Impostor Syndrome, Power Distance, Locus of Control, Control Orientation, Role Identity
Module 2: Delegation Styles
Outcomes
• Learn the rudiments and characteristics of a variety of effective delegation styles • Upgrade your delegation style to demonstrate flexibility and meet your team’s needs • Vary your delegation style according to your projects and delegatee personalities
Syllabus
Tannenbaum and Schmidt Continuum, Path-Goal Theory, Participative Decision-Making, Vroom–Yetton Decision Model, Five Levels of Delegation, DELEGATE Model, RACI Matrix, Skill-Will Matrix, Ladder of Delegation, Likert's Management Systems
Module 3: Delegation Planning
Outcomes
• Utilise a proven delegation planning process to make measurable progress one step at a time • Know what, how, when, and to whom you can delegate to get it right the first time • Choose the right delegatee, customise the delegation, and minimise confusion
Syllabus
Resource-Based View, Task Allocation Models, Decision Rights Theory, Agency Theory, Transaction Cost Economics, Contingency Theory, Delegation Risk, Delegation Control Mechanisms, Lean Management, Systems Thinking, Accountability Frameworks
Module 4: Directive Communication
Outcomes
• Use directives that win immediate cooperation to prevent defiance and win compliance • Win respect for your recommendations and suggestions using linguistic patterns • Make requests and state your preferences without provoking arguments or resentment
Syllabus
Negative Commands, Direct Commands, Stop Commands, Preferences, Requests, Suggestions, Recommendations, Power Dynamics, Imperative Sentences, Compliance Triggers, Directive Speech Acts, Speech Act Theory, Politeness Strategies
Day 2
Delegating Without Micromanagement™
Module 5: Trust Development
Outcomes
• Overcome distrust and doubts about your team’s commitment and capabilities • Build trust in your team members by identifying and developing critical factors • Address team weaknesses and build strengths without resistance or defensiveness
Syllabus
Social Exchange Theory, Psychological Safety, Mayer’s Trust Model, Organisational Justice Theory, Credibility Assessment, Reliability Principles, Leadership Integrity, Leadership Authenticity, Expectancy Theory, Equity Theory, Delegation Transparency
Module 6: Accountability Development
Outcomes
• Inspire your delegatees to be accountable for everything they think, say, and do • Improve communication channels so delegatees can report, explain, or justify actions • Lead a culture of accountability so your team embraces personal responsibility
Syllabus
Accountability Theory, Responsibility Structures, Performance Metrics, Outcome Measurement, Feedback Loops, Continuous Improvement Models, Self-Assessment, Peer Assessment, Performance Reviews, Objective Alignment, Task Prioritisation
Module 7: Micromanagement Mitigation
Outcomes
• Promote team productivity and performance without micromanaging every activity • Address the desire for micromanagement and practise macromanagement • Encourage team member autonomy, nurture their development, and learn to let go
Syllabus
Micromanagement Symptoms, Macromanagement, Autonomy Theory, Self-Determination Theory, Delegation Resistance, Control vs. Influence, Role Clarity, Delegation Confidence, Employee Development, Ownership Mindset, Psychological Ownership
Module 8: Performance Evaluation
Outcomes
• Conduct delegatee reviews at critical times during your project to stay on track • Measure output and costs against targets and budgets by conducting a gap analysis • Determine stakeholder satisfaction and address any areas for project improvement
Syllabus
Performance Evaluation, Gap Analysis, Stakeholder Satisfaction, Monitoring Frameworks, Milestone Reviews, Benchmarking, Cost-Benefit Analysis, Feedback Mechanisms, Quality Control, Process Improvement, Agile Retrospectives, Reporting Standards
Delegation Training Delivery
Open Scheduled Course
Develop Your Skills
Enjoy powerful and cost-effective learning and development from the comfort of your home or office. Benefit from our practical and relevant training content while interacting with our master trainer and like-minded delegates from other industries.
- Leaders and Managers
- 2 Days
- Virtual Classroom
1-2-1 Tailored Course
Master Your Skills
Solve your workplace problems in private and in confidence. Receive undivided personal attention and explore modules tailored to your needs. Schedule the training to suit your pace and calendar, then watch your knowledge and skills go through the roof.
- Management Level Tailored
- 2 Days • 4 Half Days • 8 Quarter Days
- Classroom • Virtual Classroom
In-House Tailored Course
Develop Your Team
Engage in team building and develop unity through shared goals that align your team’s thinking and behaviour. We facilitate your team discussions and tailor our modules, timings, and delivery style to your organisational vision, mission, and culture.
- Management Level Tailored
- 2 Days • 4 Half Days • 8 Quarter Days
- Classroom • Virtual Classroom
Delegation Open Courses
Included Materials
- Certificate of Achievement
- Digital Interactive Workbooks
- Professional Leader Subscription
- Pre-Course Diagnostic Consultation
- Post-Course Results Consultation
- Post-Course Email Mentoring
Optional Materials
- ILM-Recognised Certificate
- Hard Copy Workbooks
- Hard Copy Leadership Journal
- Leadership Principles Merchandise
- Leadership Style Mapping
- Post-Course Leadership Coaching
Course Features
- Master Trainer
- 2 Days Training
- 09:00 - 17:00 GMT/BST
- Leaders and Managers
- 5 Delegates Capacity
- Virtual Classroom
Time Remaining
- 00Days
- 00Hrs
- 00Mins
- 00Secs
Start
15 May, 2025
End
22 Sep, 2025
- Delegation Strategy Mastery
- 04 Places Remaining
£895
+VAT PER DELEGATE
Delegation Strategy Course Reviews
"Nicholas Hill is a very knowledgeable and passionate coach and trainer!"
M. Sunderland Operations Directo Office of the Immigration Services Commissioner
"This course was too advanced for me, but it helped me to manage my time."
N. Brydon, Food and Beverage Manager The Elvetham Hotel Ltd
"Following your training, we are now turning around our business performance."
A. Panatti Sales Director Finish Creative Ltd
"The results achieved in this training are above and beyond what I was expecting."
S. Baker Managing Director Merritt & Baker Consultancy Ltd
"You positively changed my attitude toward leadership and management."
J. Mears General Manager Integrated Pathology Partnerships Ltd
"Outstanding and excellent feedback from our 42 delegates over four years."
O. Klochkova Chief Operations Officer Playson Ltd