Diversity and Inclusion Management Mastery™
Diversity & Inclusion Management Course Features
SUBJECT
Diversity and Inclusion Management
DURATION
2 Days
CERTIFICATION
ILM-Recognised
TRAINER
Nicholas C. Hill FCMI FIoL FIC
PARTICIPANTS
Leaders and Managers
DELIVERY
Open Scheduled • 1-2-1 • In-House Tailored
FORMAT
Classroom • Virtual Classroom • Hybrid
MATERIALS
Hard Copy Workbooks • Digital Workbooks
Instructor-Led Diversity and Inclusion Management Training
Master Trainer Nicholas Hill
Nicholas C. Hill FCMI FIoL FIC is a seasoned master trainer and the creator of 68 ILM-Recognised courses. His training is high-impact and results-driven, presented in classroom and virtual classroom formats. Since 1996, he has delivered training for over 700 organisations, leading to team improvements of up to 234% in performance, 136% in efficiency, and 104% in productivity.
Equality and Diversity Management Course Summary
Module 1
EDI Foundations
Module 2
Privilege and Stereotypes
Module 3
Discrimination and Harassment
Module 4
Solidarity and Allyship
Module 5
Cross-Cultural Communication
Module 6
Diversity Conflict Resolution
Module 7
Inclusive Teamwork
Module 8
Continuous EDI Adaptation
Participant Challenges
You encounter ongoing challenges in fostering an inclusive workplace, where unconscious biases, exclusionary behaviours, and communication barriers disrupt team cohesion. Persistent misunderstandings and hidden prejudices lead to disengagement, resentment, and rising workplace tensions. Failing to address these issues weakens morale, stifles innovation, and risks legal non-compliance, exposing your organisation to reputational and financial damage. Employees feel unheard, undervalued, and disconnected, decreasing collaboration, increasing attrition, and deteriorating workplace culture. Act now to prevent exclusionary behaviours from becoming deeply ingrained and harming your organisation’s future.
Course Objectives
Designed and delivered by Nicholas Hill Academy Ltd, this course enables you to foster an inclusive workplace where everyone feels valued and respected. You break down unconscious biases, prevent discrimination, and build a culture of equity that enhances morale and teamwork. By mastering inclusive leadership, you create an environment where diverse perspectives drive innovation and decision-making. Your team benefits from improved collaboration, reduced conflict, and a stronger sense of belonging. As workplace inclusivity strengthens, engagement rises, productivity increases and your organisation mitigates legal and reputational risks. Taking proactive steps now ensures long-term success through diversity-driven excellence.
Day One
Managing Equality Diversity and Inclusion™
Module 1: EDI Foundations
Outcomes
• Differentiate between equality, diversity, and inclusion to promote fairness at work • Explore the key principles of the Equality Act 2010 to ensure legal compliance • Identify barriers to inclusion in your workplace to improve policies and practices
Syllabus
Equality Act 2010, Protected Characteristics, Equal Opportunities, Anti-Discrimination, Legal Compliance, Ethical Leadership, Social Equity, Inclusive Workspaces, Diversity Strategies, Workplace Culture, Human Rights, Organisational Responsibility
Module 2: Privilege and Stereotypes
Outcomes
• Identify unconscious biases to increase your awareness of hidden prejudices • Recognise various forms of privilege to understand their role in workplace equity • Promote objectivity and impartiality by challenging stereotypes in your team
Syllabus
Cognitive Biases, Implicit Association, Unconscious Prejudices, Workplace Bias, Privilege Awareness, Decision-Making Bias, Social Perception, Identity-Based Assumptions, Bias Reduction Techniques, Stereotype Formation
Module 3: Discrimination and Harassment
Outcomes
• Differentiate between explicit and implicit discrimination to ensure fairness • Examine examples of workplace harassment to protect yourself and colleagues • Learn to respond to team microaggressions to challenge exclusionary behaviour
Syllabus
Workplace Harassment, Microaggression Types, Covert Discrimination, Overt Discrimination, Exclusionary Behaviour, Bias-Driven Language, Psychological Safety, Workplace Hostility, Cultural Insensitivity, Emotional Impact, Anti-Harassment
Module 4: Solidarity and Allyship
Outcomes
• Explore the role of allyship in your workplace to support underrepresented groups • Understand how to challenge exclusionary behaviours to create a fair culture • Recognise obstacles to your workplace inclusivity to build solutions for real change
Syllabus
Inclusive Leadership, Equity Policies, Career Development Equity, Psychological Safety, Inclusive Hiring, Employee Resource Groups, Workplace Accessibility, Universal Design, Active Bystanding, Sponsorship vs Mentorship, Neurodiversity Inclusion
Day Two
Leading Diverse Teams™
Module 5: Cross-Cultural Communication
Outcomes
• Identify barriers to communication in your diverse teams to improve collaboration • Foster inclusivity by understanding how cultural differences shape your interactions • Learn inclusive communication techniques to ensure all team members feel valued
Syllabus
Cross-Cultural Awareness, Language Barriers, Cultural Sensitivity, Inclusive Language, Workplace Miscommunication, Cultural Fluency, Global Workforce, Feedback Delivery, Intercultural Dialogue, Translation Tools, Code-Switching
Module 6: Diversity Conflict Resolution
Outcomes
• Recognise how diversity-related conflicts arise to address your disputes proactively • Learn to embrace your cultural differences to strengthen team cooperation • Learn diversity conflict resolution techniques to resolve your disagreements quickly
Syllabus
Identity-Based Conflict, Discrimination Grievances, Bias-Driven Tensions, Power Imbalances, Cultural Misinterpretations, Intersectionality, Religious Disputes, LGBTQ+ Sensitivity, Neurodiverse Conflict, Cultural Negotiation, Restorative Justice
Module 7: Inclusive Teamwork
Outcomes
• Define the principles of inclusive teamwork to build a culture of belonging • Understand how diverse perspectives enhance decision-making in your team • Identify the key traits of inclusive leaders to influence and empower your people
Syllabus
Diversity Leadership, Inclusive Governance, Transparent Decision-Making, Workplace Democracy, Team Accountability, Role Modelling, Performance Equity, Data-Driven Diversity, Employee Voice, Workforce Representation
Module 8: Continuous EDI Adaptation
Outcomes
• Understand the importance of cultural intelligence to adapt to workplace diversity • Learn to embed EDI into operations to promote lasting inclusion at work • Implement long-term EDI initiatives to support increased workplace diversity
Syllabus
Cultural Intelligence, Adaptive Learning, Bias Auditing, Personal Reflection, Policy Reform, Future Workforce Trends, Inclusive Innovation, Knowledge Sharing, Lifelong Learning, Structural Change, Employee Feedback, Inclusive Business
Equality, Diversity, and Inclusion Training Delivery
Open Scheduled Course
Develop Your Skills
Enjoy powerful and cost-effective learning and development from the comfort of your home or office. Benefit from our practical and relevant training content while interacting with our master trainer and like-minded delegates from other industries.
- Leaders and Managers
- 2 Days
- Virtual Classroom
1-2-1 Tailored Course
Master Your Skills
Solve your workplace problems in private and in confidence. Receive undivided personal attention and explore modules tailored to your needs. Schedule the training to suit your pace and calendar, then watch your knowledge and skills go through the roof.
- Management Level Tailored
- 2 Days • 4 Half Days • 8 Quarter Days
- Classroom • Virtual Classroom
In-House Tailored Course
Develop Your Team
Engage in team building and develop unity through shared goals that align your team’s thinking and behaviour. We facilitate your team discussions and tailor our modules, timings, and delivery style to your organisational vision, mission, and culture.
- Management Level Tailored
- 2 Days • 4 Half Days • 8 Quarter Days
- Classroom • Virtual Classroom
Open Scheduled Diversity and Inclusion Management Courses
Included Materials
- Certificate of Achievement
- Digital Interactive Workbooks
- Professional Leader Subscription
- Pre-Course Diagnostic Consultation
- Post-Course Results Consultation
- Post-Course Email Mentoring
Optional Materials
- ILM-Recognised Certificate
- Hard Copy Workbooks
- Hard Copy Leadership Journal
- Leadership Principles Merchandise
- Leadership Style Mapping
- Post-Course Leadership Coaching
Course Features
- Master Trainer
- 2 Days Training
- 09:00 - 17:00 GMT/BST
- Leaders and Managers
- 5 Delegates Capacity
- Virtual Classroom
Time Remaining
- 00Days
- 00Hrs
- 00Mins
- 00Secs
Start
15 May, 2025
End
22 Sep, 2025
- Diversity and Inclusion Management Mastery
- 04 Places Remaining
£895
+VAT PER DELEGATE
Training Course Reviews
"Nicholas Hill is a very knowledgeable and passionate coach and trainer!"
M. Sunderland Operations Directo Office of the Immigration Services Commissioner
"This course was too advanced for me, but it helped me to manage my time."
N. Brydon, Food and Beverage Manager The Elvetham Hotel Ltd
"Following your training, we are now turning around our business performance."
A. Panatti Sales Director Finish Creative Ltd
"The results achieved in this training are above and beyond what I was expecting."
S. Baker Managing Director Merritt & Baker Consultancy Ltd
"You positively changed my attitude toward leadership and management."
J. Mears General Manager Integrated Pathology Partnerships Ltd
"Outstanding and excellent feedback from our 42 delegates over four years."
O. Klochkova Chief Operations Officer Playson Ltd