Leading Diverse Teams™
Leading Diverse Teams Course Features
SUBJECT
Diversity and Inclusion Management
DURATION
1 Day
CERTIFICATION
ILM-Recognised
TRAINER
Nicholas C. Hill FCMI FIoL FIC
PARTICIPANTS
Leaders and Managers
DELIVERY
Open Scheduled • 1-2-1 • In-House Tailored
FORMAT
Classroom • Virtual Classroom • Hybrid
MATERIALS
Hard Copy Workbooks • Digital Workbooks
Instructor-Led Diversity and Inclusion Management Training
Master Trainer Nicholas Hill
Nicholas C. Hill FCMI FIoL FIC is a seasoned master trainer and the creator of 68 ILM-Recognised courses. His training is high-impact and results-driven, presented in classroom and virtual classroom formats. Since 1996, he has delivered training for over 700 organisations, leading to team improvements of up to 234% in performance, 136% in efficiency, and 104% in productivity.
Equality and Diversity Management Course Summary
Module 1
Cross-Cultural Communication
Module 2
Diversity Conflict Resolution
Module 3
Inclusive Teamwork
Module 4
Continuous EDI Adaptation
Participant Challenges
Poor cross-cultural communication causes misunderstandings, weakens collaboration, and creates workplace tension. Unresolved diversity-related conflicts escalate, leading to disengagement and reduced productivity. A lack of inclusive leadership limits innovation and trust, making teams feel undervalued. Act now to prevent diversity challenges from undermining your team’s success.
Course Objectives
Designed and delivered by Nicholas Hill Academy Ltd, this course strengthens your ability to lead diverse teams, foster inclusivity, and resolve conflicts effectively. You enhance collaboration, improve communication, and create a culture where every team member feels valued. By embracing diversity, you boost innovation, trust, and long-term organisational success.
One Day
Leading Diverse Teams™
Module 1: Cross-Cultural Communication
Outcomes
• Identify barriers to communication in your diverse teams to improve collaboration • Foster inclusivity by understanding how cultural differences shape your interactions • Learn inclusive communication techniques to ensure all team members feel valued
Syllabus
Cross-Cultural Awareness, Language Barriers, Cultural Sensitivity, Inclusive Language, Workplace Miscommunication, Cultural Fluency, Global Workforce, Feedback Delivery, Intercultural Dialogue, Translation Tools, Code-Switching
Module 2: Diversity Conflict Resolution
Outcomes
• Recognise how diversity-related conflicts arise to address your disputes proactively • Learn to embrace your cultural differences to strengthen team cooperation • Learn diversity conflict resolution techniques to resolve your disagreements quickly
Syllabus
Identity-Based Conflict, Discrimination Grievances, Bias-Driven Tensions, Power Imbalances, Cultural Misinterpretations, Intersectionality, Religious Disputes, LGBTQ+ Sensitivity, Neurodiverse Conflict, Cultural Negotiation, Restorative Justice
Module 3: Inclusive Teamwork
Outcomes
• Define the principles of inclusive teamwork to build a culture of belonging • Understand how diverse perspectives enhance decision-making in your team • Identify the key traits of inclusive leaders to influence and empower your people
Syllabus
Diversity Leadership, Inclusive Governance, Transparent Decision-Making, Workplace Democracy, Team Accountability, Role Modelling, Performance Equity, Data-Driven Diversity, Employee Voice, Workforce Representation
Module 4: Continuous EDI Adaptation
Outcomes
• Understand the importance of cultural intelligence to adapt to workplace diversity • Learn to embed EDI into operations to promote lasting inclusion at work • Implement long-term EDI initiatives to support increased workplace diversity
Syllabus
Cultural Intelligence, Adaptive Learning, Bias Auditing, Personal Reflection, Policy Reform, Future Workforce Trends, Inclusive Innovation, Knowledge Sharing, Lifelong Learning, Structural Change, Employee Feedback, Inclusive Business
Leading Diverse Teams Training Delivery
Open Scheduled Course
Develop Your Skills
Enjoy powerful and cost-effective learning and development from the comfort of your home or office. Benefit from our practical and relevant training content while interacting with our master trainer and like-minded delegates from other industries.
- Leaders and Managers
- 1 Day
- Virtual Classroom
1-2-1 Tailored Course
Master Your Skills
Solve your workplace problems in private and in confidence. Receive undivided personal attention and explore modules tailored to your needs. Schedule the training to suit your pace and calendar, then watch your knowledge and skills go through the roof.
- Management Level Tailored
- 1 Day • 2 Half Days • 4 Quarter Days
- Classroom • Virtual Classroom
In-House Tailored Course
Develop Your Team
Engage in team building and develop unity through shared goals that align your team’s thinking and behaviour. We facilitate your team discussions and tailor our modules, timings, and delivery style to your organisational vision, mission, and culture.
- Management Level Tailored
- 1 Day • 2 Half Days • 4 Quarter Days
- Classroom • Virtual Classroom
Leading Diverse Teams Open Courses
Included Materials
- Certificate of Achievement
- Digital Interactive Workbooks
- Professional Leader Subscription
- Pre-Course Diagnostic Consultation
- Post-Course Results Consultation
- Post-Course Email Mentoring
Optional Materials
- ILM-Recognised Certificate
- Hard Copy Workbooks
- Hard Copy Leadership Journal
- Leadership Principles Merchandise
- Leadership Style Mapping
- Post-Course Leadership Coaching
Course Features
- Master Trainer
- 1 Day Training
- 09:00 - 17:00 GMT/BST
- Leaders and Managers
- 5 Delegates Capacity
- Virtual Classroom
Time Remaining
- 00Days
- 00Hrs
- 00Mins
- 00Secs
On
15 May, 2025
- Leading Diverse Teams
- 04 Places Remaining
£495
+VAT PER DELEGATE
Training Course Reviews
"Nicholas Hill is a very knowledgeable and passionate coach and trainer!"
M. Sunderland Operations Directo Office of the Immigration Services Commissioner
"This course was too advanced for me, but it helped me to manage my time."
N. Brydon, Food and Beverage Manager The Elvetham Hotel Ltd
"Following your training, we are now turning around our business performance."
A. Panatti Sales Director Finish Creative Ltd
"The results achieved in this training are above and beyond what I was expecting."
S. Baker Managing Director Merritt & Baker Consultancy Ltd
"You positively changed my attitude toward leadership and management."
J. Mears General Manager Integrated Pathology Partnerships Ltd
"Outstanding and excellent feedback from our 42 delegates over four years."
O. Klochkova Chief Operations Officer Playson Ltd