Emotionally Intelligent Leadership™
Nurturing Emotionally Intelligent Teams
SUBJECT
Emotional Intelligence
DURATION
1 Day
CERTIFICATION
ILM-Recognised
TRAINER
Nicholas C. Hill FCMI FIoL FIC
PARTICIPANTS
Leaders and Managers
DELIVERY
Open Scheduled • 1-2-1 • In-House Tailored
FORMAT
Classroom • Virtual Classroom • Hybrid
MATERIALS
Hard Copy Workbooks • Digital Workbooks
Instructor-Led Emotional Intelligence Training
Master Trainer Nicholas Hill
Nicholas C. Hill FCMI FIoL FIC is a seasoned master trainer and the creator of 68 ILM-Recognised courses. His training is high-impact and results-driven, presented in classroom and virtual classroom formats. Since 1996, he has delivered training for over 700 organisations, leading to team improvements of up to 234% in performance, 136% in efficiency, and 104% in productivity.
Emotional Intelligence Course Summary
Module 1
Emotional Regulation
Module 2
Emotional Words
Module 3
Emotional Decisions
Module 4
Emotional Motivation
Participant Challenges
You react without thinking, often regretting your tone or timing in high-pressure moments. You misread others' emotions, leading to tension, silence, or conflict. Your words deflate rather than inspire, and decisions feel clouded by frustration or uncertainty. Motivation dips across your team, and trust wears thin. Act now or face lasting reputational damage, emotional disconnection, and weakened leadership influence.
Course Objectives
Designed and delivered by Nicholas Hill Academy Ltd, this course helps you manage emotions with precision, lead with empathy, and make clear, confident decisions under pressure. You develop a calm presence, strengthen communication, and build trust within your team. Your organisation gains emotionally intelligent leadership that drives cohesion. Long-term, you sustain influence, deepen relationships, and lead with lasting impact.
One Day
Emotionally Intelligent Leadership™
Module 1: Emotional Regulation
Outcomes
• Employ emotional regulation to prevent impulsive decisions and enhance clarity or focus • Use techniques to remain calm and level-headed when leading teams under pressure • Boost physical activity and address lifestyle choices to support your emotional health
Syllabus
Emotion Regulation Theory, Impulse Control, Cognitive Reappraisal, Prefrontal Cortex Function, Amygdala Response, Stress Reduction Techniques, Mindful Awareness, Personal Regulation Plan, Self-Regulation Habits, Workplace Triggers, Emotional Resilience
Module 2: Emotional Words
Outcomes
• Uncover which words intensify the emotional states for you and your team members • Replace words which debilitate your thinking and behavioural performance at work • Identify new words which induce emotional states that are conducive to your environment
Syllabus
Affect Intensity Lexicon, Affective Lexical Access, Emotional Semantics, Affect Intensity Measurement, Linguistic Emotion Regulation, Cognitive Reappraisal, Linguistic Emotional Framing, Positive Emotion Lexicon Expansion, Language-Based Emotion Induction
Module 3: Emotional Decisions
Outcomes
• Understand how EI influences your decisions to make balanced and informed choices • Use techniques for emotionally intelligent decisions to improve your outcomes • Balance rational thinking with emotional insight to enhance your problem-solving
Syllabus
Emotional Heuristics, Motivated Reasoning, Decision Framing, Affective Neuroscience, Dual-Process Thinking, Emotional Dissonance, Introspective Accuracy, Emotion-Based Judgement, Mental Simulation, Anticipated Regret, Cognitive Flexibility, Situational Judgement
Module 4: Emotional Motivation
Outcomes
• Identify which emotions contribute towards team member drive and performance • Lead and encourage more helpful emotions in your people to improve team motivation • Nurture EI to build trust and rapport among your team members to strengthen relations
Syllabus
Group EI, Intrinsic Motivation, Emotional Contagion, Emotional Climate, Empathy Development, EI Trust Building, Relationship Management, Motivation Theories, Social Cohesion, Team Dynamics, Psychological Safety, Leader-Member Exchange
Emotional Intelligence Training Delivery
OPEN SCHEDULED COURSE
Develop Your Skills
Enjoy powerful and cost-effective learning and development from the comfort of your home or office. Benefit from our practical and relevant training content while interacting with our master trainer and like-minded delegates from other industries.
- Leaders and Managers
- 1 Day
- Virtual Classroom
1-2-1 TAILORED COURSE
Master Your Skills
Solve your workplace problems in private and in confidence. Receive undivided personal attention and explore modules tailored to your needs. Schedule the training to suit your pace and calendar, then watch your knowledge and skills go through the roof.
- Management Level Tailored
- 1 Day • 2 Half Days • 4 Quarter Days
- Classroom • Virtual Classroom
IN-HOUSE TAILORED COURSE
Develop Your Team
Engage in team building and develop unity through shared goals that align your team’s thinking and behaviour. We facilitate your team discussions and tailor our modules, timings, and delivery style to your organisational vision, mission, and culture.
- Management Level Tailored
- 1 Day • 2 Half Days • 4 Quarter Days
- Classroom • Virtual Classroom
Emotional Intelligence Open Courses
Included Materials
- Certificate of Achievement
- Digital Interactive Workbooks
- Professional Leader Subscription
- Pre-Course Diagnostic Consultation
- Post-Course Results Consultation
- Post-Course Email Mentoring
Optional Materials
- ILM-Recognised Certificate
- Hard Copy Workbooks
- Hard Copy Leadership Journal
- Leadership Principles Merchandise
- Leadership Style Mapping
- Post-Course Leadership Coaching
Course Features
- Master Trainer
- 1 Day Training
- 09:00 - 17:00 GMT/BST
- Leaders and Managers
- 5 Delegates Capacity
- Virtual Classroom
Time Remaining
- 00Days
- 00Hrs
- 00Mins
- 00Secs
On
15 May, 2025
- Emotionally Intelligent Leadership
- 04 Places Remaining
£495
+VAT PER DELEGATE
Emotional Intelligence Open Courses
- Certificate of Achievement
- Digital Interactive Workbooks
- Diagnostic Consultation
- Results Consultation
- Post-Course Email Mentoring
- Professional Leader Subscription
- ILM-Recognised Certificate
- Hard Copy Workbooks
- Post-Course Coaching
24.01.24 - 25.01.24
Virtual Classroom
5 Delegates Capacity
£895 + VAT
24.01.24 - 25.01.24
Virtual Classroom
5 Delegates Capacity
£895 + VAT
24.01.24 - 25.01.24
Virtual Classroom
5 Delegates Capacity
£895 + VAT
24.01.24 - 25.01.24
Virtual Classroom
5 Delegates Capacity
£895 + VAT
Emotional Intelligence Course Reviews
"Nicholas Hill is a very knowledgeable and passionate coach and trainer!"
M. Sunderland Operations Directo Office of the Immigration Services Commissioner
"This course was too advanced for me, but it helped me to manage my time."
N. Brydon, Food and Beverage Manager The Elvetham Hotel Ltd
"Following your training, we are now turning around our business performance."
A. Panatti Sales Director Finish Creative Ltd
"The results achieved in this training are above and beyond what I was expecting."
S. Baker Managing Director Merritt & Baker Consultancy Ltd
"You positively changed my attitude toward leadership and management."
J. Mears General Manager Integrated Pathology Partnerships Ltd
"Outstanding and excellent feedback from our 42 delegates over four years."
O. Klochkova Chief Operations Officer Playson Ltd