Harnessing Human Resource Potential™
Human Resource Management Course Features
SUBJECT
Human Resources for Non-HR Managers
DURATION
1 Day
CERTIFICATION
ILM-Recognised
TRAINER
Nicholas C. Hill FCMI FIoL FIC
PARTICIPANTS
Leaders and Managers
DELIVERY
Open Scheduled • 1-2-1 • In-House Tailored
FORMAT
Classroom • Virtual Classroom • Hybrid
MATERIALS
Hard Copy Workbooks • Digital Workbooks
Instructor-Led Human Resource Management Training
Master Trainer Nicholas Hill
Nicholas C. Hill FCMI FIoL FIC is a seasoned master trainer and the creator of 68 ILM-Recognised courses. His training is high-impact and results-driven, presented in classroom and virtual classroom formats. Since 1996, he has delivered training for over 700 organisations, leading to team improvements of up to 234% in performance, 136% in efficiency, and 104% in productivity.
Human Resource Management Course Summary
Module 1
Employee Relations
Module 2
Salary and Benefits
Module 3
Employment Law
Module 4
Performance Metrics
Participant Challenges
Weak employee relations cause disengagement, low morale, and workplace disputes. Poor compensation structures cause team attrition, making top talent retention difficult. Unclear employment laws create compliance risks, exposing you to costly legal issues. Ineffective performance metrics prevent you from resolving productivity gaps. Act now to prevent HR mismanagement from damaging your team’s success.
Course Objectives
Designed and delivered by Nicholas Hill Academy Ltd, this course enhances your ability to manage employee relations, optimise compensation, and ensure legal compliance. You create a motivated, engaged workforce by improving retention and workplace satisfaction. Strengthening HR practices increases your team performance, reduces risk, and supports long-term organisational success.
One Day
Harnessing Human Resource Potential™
Module 1: Employee Relations
Outcomes
• Build strong employee relations to foster a productive workplace environment • Learn engagement strategies to increase your team’s motivation and job satisfaction • Use practical techniques to handle your team's grievances and complaints diplomatically
Syllabus
Employee Engagement, Conflict Resolution, Grievance Handling, Team Mediation, Team Communication, Labour Relations, Motivation Theory, Dispute Resolution, Work-Life Balance, Team Dynamics, Morale Building, Employee Support, Team Retention
Module 2: Salary and Benefits
Outcomes
• Understand compensation principles to improve team satisfaction and retention • Design competitive remuneration packages to attract and retain your top talent • Acquire legal knowledge to comply with the law and adopt fairness in your practices
Syllabus
Compensation Structure, Benefits Administration, Job Evaluation, Pay Equity, Incentive Plans, Total Rewards, Salary Benchmarking, Payroll Compliance, Benefits Compliance, Employee Perks, Health Benefits, Retirement Plans, Compensation Surveys
Module 3: Employment Law
Outcomes
• Understand employment law basics to manage your team within legal frameworks • Practice and promote employment law to maintain high standards in your workplace • Gain insights into diversity and equality law to promote an inclusive work environment
Syllabus
Employment Contracts, Discrimination Law, Health and Safety, Termination Procedures, Fair Work Practices, Labour Legislation, Legal Compliance, Diversity and Inclusion, Equal Opportunity, Industrial Relations, Disability Law, Employment Tribunals, Anti-Harassment
Module 4: Performance Metrics
Outcomes
• Understand human resource metrics to measure and improve your team's performance • Analyse HR data to make informed decisions that support your organisational goals • Gain insights into implementing HR metrics to improve your management practices
Syllabus
HR Metrics, Employee Productivity, Retention Rates, Absenteeism Tracking, Turnover Analysis, Training ROI, Performance Benchmarks, Cost-Benefit Analysis, HR Dashboards, Employee Satisfaction, Workforce Analytics, Efficiency Ratios, Compensation Metrics
Human Resource Management Training Delivery
Open Scheduled Course
Develop Your Skills
Enjoy powerful and cost-effective learning and development from the comfort of your home or office. Benefit from our practical and relevant training content while interacting with our master trainer and like-minded delegates from other industries.
- Leaders and Managers
- 1 Day
- Virtual Classroom
1-2-1 Tailored Course
Master Your Skills
Solve your workplace problems in private and in confidence. Receive undivided personal attention and explore modules tailored to your needs. Schedule the training to suit your pace and calendar, then watch your knowledge and skills go through the roof.
- Management Level Tailored
- 1 Day • 2 Half Days • 4 Quarter Days
- Classroom • Virtual Classroom
In-House Tailored Course
Develop Your Team
Engage in team building and develop unity through shared goals that align your team’s thinking and behaviour. We facilitate your team discussions and tailor our modules, timings, and delivery style to your organisational vision, mission, and culture.
- Management Level Tailored
- 1 Day • 2 Half Days • 4 Quarter Days
- Classroom • Virtual Classroom
Human Resource Management Open Courses
Included Materials
- Certificate of Achievement
- Digital Interactive Workbooks
- Professional Leader Subscription
- Pre-Course Diagnostic Consultation
- Post-Course Results Consultation
- Post-Course Email Mentoring
Optional Materials
- ILM-Recognised Certificate
- Hard Copy Workbooks
- Hard Copy Leadership Journal
- Leadership Principles Merchandise
- Leadership Style Mapping
- Post-Course Leadership Coaching
Course Features
- Master Trainer
- 1 Day Training
- 09:00 - 17:00 GMT/BST
- Leaders and Managers
- 5 Delegates Capacity
- Virtual Classroom
Time Remaining
- 00Days
- 00Hrs
- 00Mins
- 00Secs
On
15 May, 2025
- Harnessing Human Resource Potential
- 04 Places Remaining
£495
+VAT PER DELEGATE
Training Course Reviews

"Nicholas Hill is a very knowledgeable and passionate coach and trainer!"
M. Sunderland Operations Directo Office of the Immigration Services Commissioner

"This course was too advanced for me, but it helped me to manage my time."
N. Brydon, Food and Beverage Manager The Elvetham Hotel Ltd

"Following your training, we are now turning around our business performance."
A. Panatti Sales Director Finish Creative Ltd

"The results achieved in this training are above and beyond what I was expecting."
S. Baker Managing Director Merritt & Baker Consultancy Ltd

"You positively changed my attitude toward leadership and management."
J. Mears General Manager Integrated Pathology Partnerships Ltd

"Outstanding and excellent feedback from our 42 delegates over four years."
O. Klochkova Chief Operations Officer Playson Ltd