Human Resource Management Essentials™
Human Resource Management Course Features
SUBJECT
Human Resources for Non-HR Managers
DURATION
2 Days
CERTIFICATION
ILM-Recognised
TRAINER
Nicholas C. Hill FCMI FIoL FIC
PARTICIPANTS
Leaders and Managers
DELIVERY
Open Scheduled • 1-2-1 • In-House Tailored
FORMAT
Classroom • Virtual Classroom • Hybrid
MATERIALS
Hard Copy Workbooks • Digital Workbooks
Instructor-Led Human Resource Management Training
Master Trainer Nicholas Hill
Nicholas C. Hill FCMI FIoL FIC is a seasoned master trainer and the creator of 68 ILM-Recognised courses. His training is high-impact and results-driven, presented in classroom and virtual classroom formats. Since 1996, he has delivered training for over 700 organisations, leading to team improvements of up to 234% in performance, 136% in efficiency, and 104% in productivity.
Human Resource Management Course Summary
Module 1
Human Resource Basics
Module 2
Recruitment and Selection
Module 3
Onboarding and Training
Module 4
Performance Management
Module 5
Employee Relations
Module 6
Salary and Benefits
Module 7
Employment Law
Module 8
Performance Metrics
Participant Challenges
You manage essential HR responsibilities without formal training, leaving you unsure of how to attract, hire, and retain the right people. Your recruitment process feels overwhelming, making it challenging to build a strong team. Performance issues within your team go unaddressed, leading to declining productivity and frustration. Unclear policies create misunderstandings, increasing workplace disputes and putting you at risk of legal complications. With a weak understanding of HR principles, your decision-making becomes reactive, exposing your organisation to compliance failures and costly turnover. Ignoring these challenges weakens your team’s morale, threatens organisational stability, and limits your long-term success. Act now to regain control and strengthen your leadership.
Course Objectives
Designed and delivered by Nicholas Hill Academy Ltd, this course equips you with the HR knowledge needed to hire, develop, and retain a high-performing team. You gain confidence in managing recruitment, performance, and employee relations, reducing costly hiring mistakes and workplace conflicts. Your ability to handle HR challenges improves team morale, engagement, and productivity, fostering a positive work culture where your people feel valued and motivated. By mastering key HR principles, you strengthen compliance, minimise legal risks, and ensure fair policies that support long-term business growth. As you refine your leadership approach, your organisation benefits from a more engaged workforce, excellent operational stability, and improved overall performance.
Day One
Recruiting and Managing Invincible Teams™
Module 1: Human Resource Basics
Outcomes
• Understand terminologies and develop foundational knowledge of human resources • Recognise the importance of HR and understand its purpose in your workplace • Identify your HR responsibilities to collaborate with HR departments more effectively
Syllabus
HR Functions, Organisational Behaviour, HR Terminology, HR Strategy, Workforce Planning, HR Analytics, Job Analysis, HR Policies, Employee Life Cycle, Workforce Management, Organisational Culture, Employee Engagement, Interteam Relations, Intrateam Relations
Module 2: Recruitment and Selection
Outcomes
• Identify staffing needs to create job descriptions that attract suitable candidates • Gain screening and interview skills to select the best candidates for your team • Understand the selection process to align your hiring decisions with team goals
Syllabus
Job Design, Talent Acquisition, Interview Techniques, Selection Criteria, Psychometric Testing, Applicant Screening, Competency Mapping, Behavioural Interviews, Cultural Fit, Talent Sourcing, Reference Checking, Recruitment Metrics, Position Benchmarking
Module 3: Onboarding and Training
Outcomes
• Understand the onboarding process to ensure the integration of your new hires • Identify your team’s training needs to deliver talent development programmes • Gain insights to evaluate training effectiveness and improve your initiatives
Syllabus
Onboarding Evaluation, Employee Orientation, New Hire Integration, Role Clarification, Company Policies Induction, Initial Skills Assessment, Compliance Training, Culture Induction, Job-Specific Training, Peer Mentorship, New Hire Check-Ins, Knowledge Transfer
Module 4: Performance Management
Outcomes
• Set realistic performance goals to guide your team towards desired outcomes • Understand appraisal methodologies to conduct effective performance reviews • Develop corrective feedback skills to coach your team for performance improvement
Syllabus
Key Performance Indicators, Developmental Assessments, Performance Review Cycles, Performance Improvement Plans, 360-Degree Feedback, Succession Planning, Employee Development, Feedback Systems, Reward and Recognition, Corrective Action
Day Two
Harnessing Human Resource Potential™
Module 5: Employee Relations
Outcomes
• Build strong employee relations to foster a productive workplace environment • Learn engagement strategies to increase your team’s motivation and job satisfaction • Use practical techniques to handle your team's grievances and complaints diplomatically
Syllabus
Employee Engagement, Conflict Resolution, Grievance Handling, Team Mediation, Team Communication, Labour Relations, Motivation Theory, Dispute Resolution, Work-Life Balance, Team Dynamics, Morale Building, Employee Support, Team Retention
Module 6: Salary and Benefits
Outcomes
• Understand compensation principles to improve team satisfaction and retention • Design competitive remuneration packages to attract and retain your top talent • Acquire legal knowledge to comply with the law and adopt fairness in your practices
Syllabus
Compensation Structure, Benefits Administration, Job Evaluation, Pay Equity, Incentive Plans, Total Rewards, Salary Benchmarking, Payroll Compliance, Benefits Compliance, Employee Perks, Health Benefits, Retirement Plans, Compensation Surveys
Module 7: Employment Law
Outcomes
• Understand employment law basics to manage your team within legal frameworks • Practice and promote employment law to maintain high standards in your workplace • Gain insights into diversity and equality law to promote an inclusive work environment
Syllabus
Employment Contracts, Discrimination Law, Health and Safety, Termination Procedures, Fair Work Practices, Labour Legislation, Legal Compliance, Diversity and Inclusion, Equal Opportunity, Industrial Relations, Disability Law, Employment Tribunals, Anti-Harassment
Module 8: Performance Metrics
Outcomes
• Understand human resource metrics to measure and improve your team's performance • Analyse HR data to make informed decisions that support your organisational goals • Gain insights into implementing HR metrics to improve your management practices
Syllabus
HR Metrics, Employee Productivity, Retention Rates, Absenteeism Tracking, Turnover Analysis, Training ROI, Performance Benchmarks, Cost-Benefit Analysis, HR Dashboards, Employee Satisfaction, Workforce Analytics, Efficiency Ratios, Compensation Metrics
Human Resource Management Training Delivery
Open Scheduled Course
Develop Your Skills
Enjoy powerful and cost-effective learning and development from the comfort of your home or office. Benefit from our practical and relevant training content while interacting with our master trainer and like-minded delegates from other industries.
- Leaders and Managers
- 2 Days
- Virtual Classroom
1-2-1 Tailored Course
Master Your Skills
Solve your workplace problems in private and in confidence. Receive undivided personal attention and explore modules tailored to your needs. Schedule the training to suit your pace and calendar, then watch your knowledge and skills go through the roof.
- Management Level Tailored
- 2 Days • 4 Half Days • 8 Quarter Days
- Classroom • Virtual Classroom
In-House Tailored Course
Develop Your Team
Engage in team building and develop unity through shared goals that align your team’s thinking and behaviour. We facilitate your team discussions and tailor our modules, timings, and delivery style to your organisational vision, mission, and culture.
- Management Level Tailored
- 2 Days • 4 Half Days • 8 Quarter Days
- Classroom • Virtual Classroom
Human Resource Management Open Courses
Included Materials
- Certificate of Achievement
- Digital Interactive Workbooks
- Professional Leader Subscription
- Pre-Course Diagnostic Consultation
- Post-Course Results Consultation
- Post-Course Email Mentoring
Optional Materials
- ILM-Recognised Certificate
- Hard Copy Workbooks
- Hard Copy Leadership Journal
- Leadership Principles Merchandise
- Leadership Style Mapping
- Post-Course Leadership Coaching
Course Features
- Master Trainer
- 2 Days Training
- 09:00 - 17:00 GMT/BST
- Leaders and Managers
- 5 Delegates Capacity
- Virtual Classroom
Time Remaining
- 00Days
- 00Hrs
- 00Mins
- 00Secs
Start
15 May, 2025
End
22 Sep, 2025
- Human Resource Management Essentials
- 04 Places Remaining
£895
+VAT PER DELEGATE
Training Course Reviews

"Nicholas Hill is a very knowledgeable and passionate coach and trainer!"
M. Sunderland Operations Directo Office of the Immigration Services Commissioner

"This course was too advanced for me, but it helped me to manage my time."
N. Brydon, Food and Beverage Manager The Elvetham Hotel Ltd

"Following your training, we are now turning around our business performance."
A. Panatti Sales Director Finish Creative Ltd

"The results achieved in this training are above and beyond what I was expecting."
S. Baker Managing Director Merritt & Baker Consultancy Ltd

"You positively changed my attitude toward leadership and management."
J. Mears General Manager Integrated Pathology Partnerships Ltd

"Outstanding and excellent feedback from our 42 delegates over four years."
O. Klochkova Chief Operations Officer Playson Ltd