Negotiating Favourable Solutions™
Negotiation Strategy Course Features
SUBJECT
Negotiation Strategy
DURATION
1 Day
CERTIFICATION
ILM-Recognised
TRAINER
Nicholas C. Hill FCMI FIoL FIC
PARTICIPANTS
Leaders and Managers
DELIVERY
Open Scheduled • 1-2-1 • In-House Tailored
FORMAT
Classroom • Virtual Classroom • Hybrid
MATERIALS
Hard Copy Workbooks • Digital Workbooks
Instructor-Led Negotiation Training
Master Trainer Nicholas Hill
Nicholas C. Hill FCMI FIoL FIC is a seasoned master trainer and the creator of 68 ILM-Recognised courses. His training is high-impact and results-driven, presented in classroom and virtual classroom formats. Since 1996, he has delivered training for over 700 organisations, leading to team improvements of up to 234% in performance, 136% in efficiency, and 104% in productivity.
Negotiation Strategy Course Summary
Module 1
Position Communication
Module 2
Consensus Development
Module 3
Barrier Resolution
Module 4
Agreement Formation
Participant Challenges
During negotiations, you struggle to express your needs clearly, misread signals, and give up ground too easily or at the wrong time. Conversations derail when proposals lack clarity or objections catch you off guard. Hesitation weakens trust, while vague agreements create future conflict. Without urgent change, value is lost, decisions stall, and your credibility as a negotiator diminishes.
Course Objectives
Designed and delivered by Nicholas Hill Academy Ltd, this course strengthens how you express your position, handle resistance, and guide negotiations to agreement. You develop clarity, confidence, and composure under pressure as you secure better outcomes, protect your value, and enhance your credibility in diverse negotiation scenarios in high-stakes environments.
1 Day
Negotiating Favourable Solutions™
Module 1: Position Communication
Outcomes
• Practise questioning techniques to identify conscious and unconscious requirements • Meet the needs of other parties instead of reacting to unreasonable demands • Identify the hot buttons in your needs-analysis that indicate high-priority needs
Syllabus
Customer-Centricity, Customer Needs Fulfilment, Open-Ended Questioning, Closed-Ended Questioning, Socratic Questioning, Funnel Questioning, Leading Questioning, Reflective Questioning, Formative Assessment, Emotional Triggers, Objection Preemption
Module 2: Consensus Development
Outcomes
• Design your customised solutions that other parties find surprisingly irresistible • Lead and control your tailored negotiations with diligence, credibility, and persuasion • Present your proposals clearly and concisely, without distracting waffle or jargon
Syllabus
Plain English, Problem-to-Solution Framing, Solution Customisation, Value Positioning, Value Quantification, Assumptive Vocabulary, Nonverbal Communication, Payback Period, Agreement Invitations, Trial Closing, Visual Aids, Product Demonstrations
Module 3: Barrier Resolution
Outcomes
• Uncover any spoken and unspoken reservations to reveal the genuine barriers • Develop creative probing skills to clarify and resolve any profound objections • Identify and circumnavigate any false objections quickly to prevent wasting time
Syllabus
Stakeholder Involvement Management, Buyer Resistance, Objections vs. Conditions, Objection Reframing, Socratic Probing, Empathetic Alignment, Reasoned Response Bridging, Evidence-Based Persuasion, Adaptive Rebuttal Design, Empathy-Based Handling
Module 4: Agreement Formation
Outcomes
• Test and lead a variety of innovative and proven methods to reach an agreement • Use trial closes during the negotiation process before finalising the agreement • Ask for commitment at the appropriate time and with absolute self-confidence
Syllabus
Alternative Agreement, Directive Agreement, Process Agreement, Minor Point Agreement, Time-Sensitive Agreement, Emotional Agreement, Summary Agreement, Assumptive Agreement, Sharp Angle Agreement, Takeaway Agreement, Columbo Agreement, Scarcity Agreement
Negotiation Strategy Training Delivery
Open Scheduled Course
Develop Your Skills
Enjoy powerful and cost-effective learning and development from the comfort of your home or office. Benefit from our practical and relevant training content while interacting with our master trainer and like-minded delegates from other industries.
- Leaders and Managers
- 1 Day
- Virtual Classroom
1-2-1 Tailored Course
Master Your Skills
Solve your workplace problems in private and in confidence. Receive undivided personal attention and explore modules tailored to your needs. Schedule the training to suit your pace and calendar, then watch your knowledge and skills go through the roof.
- Management Level Tailored
- 1 Day • 2 Half Days • 4 Quarter Days
- Classroom • Virtual Classroom
In-House Tailored Course
Develop Your Team
Engage in team building and develop unity through shared goals that align your team’s thinking and behaviour. We facilitate your team discussions and tailor our modules, timings, and delivery style to your organisational vision, mission, and culture.
- Management Level Tailored
- 1 Day • 2 Half Days • 4 Quarter Days
- Classroom • Virtual Classroom
Negotiation Strategy Open Courses
Included Materials
- Certificate of Achievement
- Digital Interactive Workbooks
- Professional Leader Subscription
- Pre-Course Diagnostic Consultation
- Post-Course Results Consultation
- Post-Course Email Mentoring
Optional Materials
- ILM-Recognised Certificate
- Hard Copy Workbooks
- Hard Copy Leadership Journal
- Leadership Principles Merchandise
- Leadership Style Mapping
- Post-Course Leadership Coaching
Course Features
- Master Trainer
- 1 Day Training
- 09:00 - 17:00 GMT/BST
- Leaders and Managers
- 5 Delegates Capacity
- Virtual Classroom
Time Remaining
- 00Days
- 00Hrs
- 00Mins
- 00Secs
On
15 May, 2025
- Negotiating Favourable Solutions
- 04 Places Remaining
£495
+VAT PER DELEGATE
Negotiation Strategy Course Reviews
"Nicholas Hill is a very knowledgeable and passionate coach and trainer!"
M. Sunderland Operations Directo Office of the Immigration Services Commissioner
"This course was too advanced for me, but it helped me to manage my time."
N. Brydon, Food and Beverage Manager The Elvetham Hotel Ltd
"Following your training, we are now turning around our business performance."
A. Panatti Sales Director Finish Creative Ltd
"The results achieved in this training are above and beyond what I was expecting."
S. Baker Managing Director Merritt & Baker Consultancy Ltd
"You positively changed my attitude toward leadership and management."
J. Mears General Manager Integrated Pathology Partnerships Ltd
"Outstanding and excellent feedback from our 42 delegates over four years."
O. Klochkova Chief Operations Officer Playson Ltd