Influencing Unclear Teams™
Persuasive Communication Course Features
SUBJECT
Persuasive Communication
DURATION
1 Day
CERTIFICATION
ILM-Recognised
TRAINER
Nicholas C. Hill FCMI FIoL FIC
PARTICIPANTS
Leaders and Managers
DELIVERY
Open Scheduled • 1-2-1 • In-House Tailored
FORMAT
Classroom • Virtual Classroom • Hybrid
MATERIALS
Hard Copy Workbooks • Digital Workbooks
Instructor-Led Persuasive Communication Training
Master Trainer Nicholas Hill
Nicholas C. Hill FCMI FIoL FIC is a seasoned master trainer and the creator of 68 ILM-Recognised courses. His training is high-impact and results-driven, presented in classroom and virtual classroom formats. Since 1996, he has delivered training for over 700 organisations, leading to team improvements of up to 234% in performance, 136% in efficiency, and 104% in productivity.
Persuasive Communication Course Summary
Module 1
Incomplete Communication
Module 2
Misunderstood Communication
Module 3
Ignorant Communication
Module 4
Influential Communication
Participant Challenges
You speak in ways that confuse, distort, or exclude, yet remain unaware of the impact. Colleagues misread your meaning, act on assumptions, or disengage entirely. Vague words, sweeping claims, and unclear messages create misunderstandings and conflict. Delay risks damaged trust, repeated miscommunication, and a growing gap between your intent and your influence.
Course Objectives
Designed and delivered by Nicholas Hill Academy Ltd, this course enhances how you express ideas, close communication gaps, and reduce misunderstandings. You develop persuasive clarity, correct misleading patterns, and lead conversations with intent. Your team aligns faster, and your organisation benefits from clear direction, fewer conflicts, and stronger collaboration.
One Day
Influencing Unclear Teams™
Module 1: Incomplete Communication
Outcomes
• Become an articulate leader by expressing your thoughts and feelings diligently • Prevent any speculation by closing the gaps in your colleagues’ language patterns • Deliver your complete message to avoid leaving out any vital pieces of information
Syllabus
Entropy, Meta Model Deletion Patterns, Missing Links, Attentional State, Comparators, Comparative Deletions, Elisions, Message Degradation, Limiting Choices, Unspecified Nouns, Unspecified Verbs, Missing Referential Indexes, Simple Deletions
Module 2: Misunderstood Communication
Outcomes
• Avoid any misrepresentations by realigning your perceptions with reality • Address distorted truth to forestall any misrepresentations and misinterpretations • Reverse-engineer language patterns to understand and lead your team better
Syllabus
Misaligned Communication, Meta Model Distortion Patterns, Linguistic Mind Reading, Assumed Knowledge, Nominalisations, Linguistic Cause and Effect, Complex Equivalence, Breaking Assumed Connections, Lost Performatives, Value Judgements, Presuppositions
Module 3: Ignorant Communication
Outcomes
• Address your unconscious sweeping statements that communicate unintended messages • Update your language patterns, which denote your unconscious limiting beliefs • Identify and remove any habitual phrases that restrict your behavioural choices
Syllabus
Idols of the Den, Meta Model Generalisation Patterns, Expressed Limiting Beliefs, Values-Based Generalisations, Career Generalisations, Leadership Generalisations, Universal Quantifiers, Modal Operators of Necessity, Modal Operators of Possibility
Module 4: Influential Communication
Outcomes
• Communicate with influence to uphold and advance your management role • Discover what language patterns influence people to take affirmative action • Avoid regretful conversations by laying the ground rules for your communication
Syllabus
Communication Loop, Intended Messages, Received Messages, Implicit Messages, Explicit Messages, Written Messages, Meta Messages, Communication Media, Sender-Receiver Relationship, Message Levels, Succinctness, Redundancy, Matched Vernacular, Cognitive Bias
Persuasive Communication Training Delivery
Open Scheduled Course
Develop Your Skills
Enjoy powerful and cost-effective learning and development from the comfort of your home or office. Benefit from our practical and relevant training content while interacting with our master trainer and like-minded delegates from other industries.
- Leaders and Managers
- 1 Day
- Virtual Classroom
1-2-1 Tailored Course
Master Your Skills
Solve your workplace problems in private and in confidence. Receive undivided personal attention and explore modules tailored to your needs. Schedule the training to suit your pace and calendar, then watch your knowledge and skills go through the roof.
- Management Level Tailored
- 1 Day • 2 Half Days • 4 Quarter Days
- Classroom • Virtual Classroom
In-House Tailored Course
Develop Your Team
Engage in team building and develop unity through shared goals that align your team’s thinking and behaviour. We facilitate your team discussions and tailor our modules, timings, and delivery style to your organisational vision, mission, and culture.
- Management Level Tailored
- 1 Day • 2 Half Days • 4 Quarter Days
- Classroom • Virtual Classroom
Persuasive Communication Open Courses
Included Materials
- Certificate of Achievement
- Digital Interactive Workbooks
- Professional Leader Subscription
- Pre-Course Diagnostic Consultation
- Post-Course Results Consultation
- Post-Course Email Mentoring
Optional Materials
- ILM-Recognised Certificate
- Hard Copy Workbooks
- Hard Copy Leadership Journal
- Leadership Principles Merchandise
- Leadership Style Mapping
- Post-Course Leadership Coaching
Course Features
- Master Trainer
- 1 Day Training
- 09:00 - 17:00 GMT/BST
- Leaders and Managers
- 5 Delegates Capacity
- Virtual Classroom
Time Remaining
- 00Days
- 00Hrs
- 00Mins
- 00Secs
On
15 May, 2025
- Influencing Unclear Teams
- 04 Places Remaining
£495
+VAT PER DELEGATE
Persuasive Communication Course Reviews
"Nicholas Hill is a very knowledgeable and passionate coach and trainer!"
M. Sunderland Operations Directo Office of the Immigration Services Commissioner
"This course was too advanced for me, but it helped me to manage my time."
N. Brydon, Food and Beverage Manager The Elvetham Hotel Ltd
"Following your training, we are now turning around our business performance."
A. Panatti Sales Director Finish Creative Ltd
"The results achieved in this training are above and beyond what I was expecting."
S. Baker Managing Director Merritt & Baker Consultancy Ltd
"You positively changed my attitude toward leadership and management."
J. Mears General Manager Integrated Pathology Partnerships Ltd
"Outstanding and excellent feedback from our 42 delegates over four years."
O. Klochkova Chief Operations Officer Playson Ltd