Sales and Customer Service Courses
Sales And Customer Service Course Features
CATEGORY
Sales and Customer Service
DURATION
1 Day or 2 Days
CERTIFICATION
ILM-Recognised
TRAINER
Nicholas C. Hill FCMI FIoL FIC
PARTICIPANTS
Leaders and Managers
DELIVERY
Open Scheduled • 1-2-1 • In-House Tailored
FORMAT
Classroom • Virtual Classroom • Hybrid
MATERIALS
Hard Copy Workbooks • Digital Workbooks
Sales and Customer Service Summary
Sales and Customer Service Explained
Sales and Customer Service Portfolio
Consultative Selling Courses
2 Days
Consultative Selling Mastery
1 Day
Maximising Sales Performance
1 Day
Closing High-Value Deals
Customer Service Courses
2 Days
Customer Service Mastery
1 Day
Enhancing Customer Satisfaction
1 Day
Building Customer Loyalty
Sales Coaching Courses
2 Days
Sales Coaching Mastery
1 Day
Coaching for Sales Performance
1 Day
Coaching Underperforming Sales Teams
Sales Persuasion Courses
2 Days
Sales Persuasion Mastery
1 Day
Persuading Indecisive Buyers
1 Day
Persuading Resistant Buyers
Sales Negotiation Courses
2 Days
Sales Negotiation Mastery
1 Day
Winning Sales Negotiations
1 Day
Negotiating High-Value Deals
Sales Presentations Courses
2 Days
Sales Presentation Skills Mastery
1 Day
Compelling Sales Presentations
1 Day
Charismatic Sales Presentations
Choose Your Training Delivery
Open Scheduled Courses
Develop Your Skills
Enjoy Powerful and cost-effective CPD. Benefit from our practical and relevant training, while interacting with our master trainer and like-minded delegates from other industries.
- Leaders and Managers
- Full Days
- Virtual Classroom
1-2-1 Tailored Courses
Master Your Skills
Receive a tailored experience and undivided personal attention. Schedule the training to suit your pace and calendar, then watch your knowledge and skills go through the roof.
- Management Level Tailored
- Full Days • Half Days • Quarter Days
- Classroom • Virtual Classroom
In-house Tailored Courses
Develop Your Team
Develop shared goals to align your team’s thinking and behaviour. We tailor our modules, timings, and delivery style to your organisational vision, mission, and culture.
- Management Level Tailored
- Full Days • Half Days • Quarter Days
- Classroom • Virtual Classroom
Training Course Reviews
"Nicholas Hill is a very knowledgeable and passionate coach and trainer!"
M. Sunderland Operations Directo Office of the Immigration Services Commissioner
"This course was too advanced for me, but it helped me to manage my time."
N. Brydon, Food and Beverage Manager The Elvetham Hotel Ltd
"Following your training, we are now turning around our business performance."
A. Panatti Sales Director Finish Creative Ltd
"The results achieved in this training are above and beyond what I was expecting."
S. Baker Managing Director Merritt & Baker Consultancy Ltd
"You positively changed my attitude toward leadership and management."
J. Mears General Manager Integrated Pathology Partnerships Ltd
"Outstanding and excellent feedback from our 42 delegates over four years."
O. Klochkova Chief Operations Officer Playson Ltd