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360-degree feedback is the compilation and collation of critiques at all levels to attain a balanced and thorough evaluation of the manager’s performance. Contact Nicholas Hill Academy Ltd today to learn about designing and implementing an in-house 360-degree feedback survey.
Active listening involves being fully present when another person is talking so the listener hears all the words they use. Master these skills with Nicholas Hill Academy Ltd by enrolling in our leadership coaching training courses today.
Advanced communication involves interacting to understand other people profoundly and respond more appropriately. Master these skills with Nicholas Hill Academy Ltd by enrolling in our advanced communication training courses today.
Anger management is a psychotherapeutic approach to emotional intelligence, which involves controlling upset feelings before they escalate. Master these skills with Nicholas Hill Academy Ltd by enrolling in our emotional intelligence training courses today.
Appraisal management involves critiquing performance and aligning individual goals with team targets through one-to-one employee meetings. Master these skills with Nicholas Hill Academy Ltd by enrolling in our performance management training courses today.
Assertiveness is the demonstration of confidence when expressing a point of view without being aggressive or offensive. Master these skills with Nicholas Hill Academy Ltd by enrolling in our leadership confidence training courses today.
Behaviour Modelling involves learning and adopting the behavioural characteristics of another person through observing and monitoring to replicate results. Master these skills with Nicholas Hill Academy Ltd by enrolling in our Leadership Styles training courses today.
Body language is non-verbal communication involving meta-messages conveyed through hand gestures, limb movements, facial expressions, and eye patterns. Master these skills with Nicholas Hill Academy Ltd by enrolling in our team management training courses today.
Brainstorming, also known as ‘green and red light thinking’ or even a ‘thought shower’, involves developing solutions without judgement or criticism. Contact Nicholas Hill Academy Ltd about running an in-house brainstorming session for your team today.
Burnout is the stress curve stage, which is the depletion of mental, emotional, and physical resources, which requires body and mind recuperation. Master these skills with Nicholas Hill Academy Ltd by enrolling in our burnout recovery training courses today.
Business Coaching is a highly tailored service that enables a businessperson to focus on specific areas holding them back and to develop skills to achieve business goals. Master business skills by booking our 1-2-1 business coaching services today.
Business Development involves strategic analysis, marketing, and sales designed to prevent a business from going under or to gain an advantage over the competition to increase market share. Master these skills with Nicholas Hill Academy Ltd by enrolling in our business development training courses today.
Change leadership involves leading people through the implementation phase of new systems and processes to minimise resistance and maximise compliance. Master these skills with Nicholas Hill Academy Ltd by enrolling in our change management training courses today.
Change management involves designing a new vision and mission in response to evolving demands before controlling the implementation of new systems and processes. Master these skills with Nicholas Hill Academy Ltd by enrolling in our change management training courses today.
Cognitive psychology is the study of human thought, which includes memory, attention, perception, emotion, creativity, and problem-solving. Master these skills with Nicholas Hill Academy Ltd by enrolling in our cognitive psychology training courses today.
Communication involves speaking with people to express thoughts or feelings and respond appropriately to others. Master these skills with Nicholas Hill Academy Ltd by enrolling in our communication training courses today.
Competitor analysis involves studying rivals to develop USPs (Unique Selling Points) and use them to win market share. Master these skills with Nicholas Hill Academy Ltd by enrolling in our consultative sales training courses today.
Conflict management involves identifying the symptoms of workplace disagreements and preventing them from escalating. Master these skills with Nicholas Hill Academy Ltd by enrolling in our conflict management training courses today.
Consultative selling involves identifying and satisfying customer needs by tailoring solutions to resolve specific rather than generic problems. Master these skills with Nicholas Hill Academy Ltd by enrolling in our consultative sales training courses today.
Continuing Professional Development (CPD) is a method by which people maintain their professional skills to advance their careers or keep a license to practice. Skyrocket your CPD by enrolling in our training courses today.
Creative thinking involves thinking laterally, engaging in innovation, or becoming a visionary in a field of expertise. Master these skills with Nicholas Hill Academy Ltd by enrolling in our innovation and creativity training courses today.
Crisis management involves designing contingency plans with practical step-by-step approaches should the worst-case scenario arise. Master these skills with Nicholas Hill Academy Ltd by enrolling in our crisis management training courses today.
Customer service involves satisfying the needs of existing buyers by communicating with them to elicit genuine concerns and offer negotiated solutions. Master these skills with Nicholas Hill Academy Ltd by enrolling in our customer service training courses today.
Decision-making involves identifying problems, gathering information, and developing solutions before investing resources. Master these skills with Nicholas Hill Academy Ltd by enrolling in our organisational planning training courses today.
Design Thinking is a user-centred problem-solving approach involving empathy, ideation, prototyping, and testing to create innovative solutions. Master these skills with Nicholas Hill Academy Ltd by enrolling in our design thinking training courses today.
Delegation involves assessing, assigning, and entrusting the implementation and fulfilment of a task to another person. Master these skills with Nicholas Hill Academy Ltd by enrolling in our delegation training courses today.
Difficult people management involves controlling unacceptable workplace behaviour and influencing positive change. Master these skills with Nicholas Hill Academy Ltd by enrolling in our difficult people management training courses today.
Email management involves boycotting email time thieves and significantly reducing unnecessary correspondence to prevent drowning in information and demands. Master these skills with Nicholas Hill Academy Ltd by enrolling in our time management training courses today.
Emotional intelligence (EI or EQ) involves understanding the meaning and message of emotions to respond better and manage them. Master these skills with Nicholas Hill Academy Ltd by enrolling in our emotional intelligence training courses today.
Empathy involves imagining and feeling what it must be like for another person in times of difficulty because of a shared experience. Master these skills with Nicholas Hill Academy Ltd by enrolling in our difficult people management training courses today.
Equality and diversity management involves coordinating people from different cultures to maintain rapport during project implementation. Master these skills with Nicholas Hill Academy Ltd by enrolling in our equality and diversity training courses today.
Executive coaching is a tailored service that enables executives to focus on the areas holding them back and develop skills to achieve professional goals. Master leadership and management skills by booking our 1-2-1 executive coaching services today.
Financial management for non-financial managers involves understanding fiscal matters to promote organisational health. Master these skills with Nicholas Hill Academy Ltd by enrolling in our finance for non-financial managers training courses today.
Goal setting involves identifying what you want, defining the characteristics, and assessing the probability of achievement. Master these skills with Nicholas Hill Academy Ltd by enrolling in our organisational planning training courses today.
Goal psychology involves identifying and overcoming mental limitations that lead to procrastination or failure of goals and dreams. Master these skills with Nicholas Hill Academy Ltd by enrolling in our organisational planning training courses today.
Hiring and firing involves acquiring suitable talent for an organisation and dismissing them if they fail to meet the prescribed criteria. Master these skills with Nicholas Hill Academy Ltd by enrolling in our performance management training courses today.
Human resource management involves directing the employee lifecycle within organisations, from recruitment to promotion or demotion. Master these skills with Nicholas Hill Academy Ltd by enrolling in our human resources for non-HR managers training courses today.
Influence involves affecting or changing how someone or something develops, behaves, or thinks. In the workplace, influence means the leader’s effect on the team. Master these skills with Nicholas Hill Academy Ltd by enrolling in our leadership styles training courses today.
Innovation involves conceptualising and designing new products or solutions, usually in direct response to market demands. Master these skills with Nicholas Hill Academy Ltd by enrolling in our innovation and creativity training courses today.
Interpersonal skills are the abilities to deal with people, manage conflict, and build lasting relationships with colleagues and customers. Master these skills with Nicholas Hill Academy Ltd by enrolling in our team management training courses today.
Leadership coaching involves facilitating another person’s problem-solving and creative thinking to promote self-sufficiency and resourcefulness. Master these skills with Nicholas Hill Academy Ltd by enrolling in our leadership coaching training courses today.
Leadership confidence is the level of trust and acceptance in one’s ability to lead a team, which includes knowledge and convictions evidenced by performance and results. Master these skills with Nicholas Hill Academy Ltd by enrolling in our leadership confidence training courses today.
Leadership development involves learning to influence and persuade people, building loyal workplace relationships, and inspiring willing cooperation. Master these skills with Nicholas Hill Academy Ltd by enrolling in our team leadership training courses today.
Leadership negotiation involves resolving conflict between two or more parties by identifying and meeting needs rather than yielding to demands. Master these skills with Nicholas Hill Academy Ltd by enrolling in our negotiation training courses today.
Leadership presentations involve communicating ideas and proposals to a team or other stakeholders via a formal address to achieve buy-in. Master these skills with Nicholas Hill Academy Ltd by enrolling in our presentations training courses today.
Leadership styles are the various ways a person leads a team or group through linguistic and behavioural patterns. Master these skills with Nicholas Hill Academy Ltd by enrolling in our leadership styles training courses today.
Management development involves improving a manager’s ability to oversee processes, systems, and people successfully, primarily during difficult times. Master these skills with Nicholas Hill Academy Ltd by enrolling in our management training courses today.
Memory improvement involves using techniques to enhance memory retention and recall of relevant or critical information to prevent forgetfulness. Master these skills with Nicholas Hill Academy Ltd by enrolling in our cognitive psychology training courses today.
Negotiation involves resolving conflict between two or more parties by identifying and meeting needs rather than yielding to demands. Master these skills with Nicholas Hill Academy Ltd by enrolling in our negotiation training courses today.
Neurodiversity management involves creating inclusive workplaces that value neurological differences. It provides tailored support to help neurodiverse employees flourish and contribute effectively. Master these skills with Nicholas Hill Academy Ltd by enrolling in our neurodiversity management training courses today.
Neuro-Linguistic Programming (NLP) is the applied psychology of human performance and communication, otherwise known as the objective study of subjective behaviour. Master these skills with Nicholas Hill Academy Ltd by enrolling in our NLP programmes today.
Operations management involves overseeing the day-to-day running of an organisation and aims to maximise the efficiency of systems and processes. Master these skills with Nicholas Hill Academy Ltd by enrolling in our operations management training courses today.
Organisational culture is the mutual expression of workplace values demonstrated through linguistic and behavioural patterns. Master these skills with Nicholas Hill Academy Ltd by enrolling in our team leadership training courses today.
Organisational grammar involves structuring words through syntax, morphology, and phonology in an acceptable way for the language in the workplace. Master these skills with Nicholas Hill Academy Ltd by enrolling in our advanced communication training courses today.
Organisational stress management involves educating teams on the effects of day-to-day assignments on the body, mind, and emotions. Master these skills with Nicholas Hill Academy Ltd by enrolling in our organisational stress management training courses today.
Organisational planning involves envisioning the future of the organisation, setting goals that align with the vision, and planning its realisation. Master these skills with Nicholas Hill Academy Ltd by enrolling in our organisational planning training courses today.
Peak performance involves using mental, emotional, and behavioural strategies to achieve optimal functioning more consistently and for prolonged periods. Master these skills with Nicholas Hill Academy Ltd by enrolling in our self-leadership training courses today.
People skills are the abilities to deal with people, manage conflict, and build lasting relationships with colleagues and customers. Master these skills with Nicholas Hill Academy Ltd by enrolling in our team management training courses today.
Performance management involves principles and strategies to improve team output and productivity by understanding human motivation. Master these skills with Nicholas Hill Academy Ltd by enrolling in our performance management training courses today.
Personal development involves improving cognitive, emotional, and behavioural strategies to improve effectiveness, performance, and productivity. Skyrocket your personal development by enrolling in our self-leadership training courses today.
Persuasion involves knowing what needs to be done and convincing others to collaborate willingly by giving them a good reason. Master these skills with Nicholas Hill Academy Ltd by enrolling in our advanced communication training courses today.
Planning involves carefully considering a well-formed outcome and mapping out a step-by-step formula for its realisation. Master these skills with Nicholas Hill Academy Ltd by enrolling in our organisational planning training courses today.
Positive thinking involves adopting a perspective that focuses on a situation’s helpful or pleasant aspects to influence a person’s mental and emotional state constructively. Master these skills with Nicholas Hill Academy Ltd by enrolling in our self-leadership training courses today.
Preplanning involves analysing organisational strengths, weaknesses, opportunities, and threats before strategically planning the realisation of a goal. Master these skills with Nicholas Hill Academy Ltd by enrolling in our organisational planning training courses today.
Presentations involve delivering ideas and proposals to a team, customers, or other stakeholders to achieve buy-in. Master these skills with Nicholas Hill Academy Ltd by enrolling in our presentations training courses today.
Problem-solving involves identifying the prevailing symptoms, providing a diagnosis, and determining the cause before developing a tailored solution. Master these skills with Nicholas Hill Academy Ltd by enrolling in our training courses today.
Product management involves responding to market analysis by controlling a product’s lifecycle from conceptualisation to actualisation. Master these skills with Nicholas Hill Academy Ltd by enrolling in our product management training courses today.
Project management involves monitoring and controlling implementation processes to ensure assignments remain on target. Master these skills with Nicholas Hill Academy Ltd by enrolling in our project management training courses today.
Psychometrics involves measuring mental characteristics, capabilities, and practices to understand and read people better. Master these skills with Nicholas Hill Academy Ltd by booking our tailored in-house training courses today.
Public speaking involves formally communicating ideas and proposals to a group or audience to influence change and achieve buy-in. Master these skills with Nicholas Hill Academy Ltd by enrolling in our presentations training courses today.
Recruitment involves promoting an organisation’s open job vacancies before screening and interviewing prospective candidates. Master these skills with Nicholas Hill Academy Ltd by enrolling in our performance management training courses today.
Rapport is the ability to get along with someone else and communicate well with them even though you may disagree with their beliefs or values. Master these skills with Nicholas Hill Academy Ltd by enrolling in our conflict management training courses today.
Risk analysis involves identifying all risks and associated causes to acquire a balanced projection before investing resources or taking action. Master these skills with Nicholas Hill Academy Ltd by enrolling in our organisational planning training courses today.
Sales coaching involves empowering salespeople through effective questioning to become more independent, achieve targets, and address weaknesses. Master these skills with Nicholas Hill Academy Ltd by enrolling in our sales coaching training courses today.
Sales communication involves interacting to understand customers’ underlying and unspoken needs to respond more appropriately. Master these skills with Nicholas Hill Academy Ltd by enrolling in our sales communication courses today.
Sales Development involves understanding needs analysis, solution development, objection resolution, negotiation, and closing. Master these skills with Nicholas Hill Academy Ltd by enrolling in our sales training courses today.
Sales negotiation involves finding solutions to customer objections by identifying and meeting previously unspoken needs. Master these skills with Nicholas Hill Academy Ltd by enrolling in our sales negotiations training courses today.
Self-confidence is the level of trust and acceptance in one’s capabilities, knowledge, and convictions, evidenced by performance and results. Master these skills with Nicholas Hill Academy Ltd by enrolling in our leadership confidence training courses today.
Self-actualisation, as coined by Abraham Maslow, is the highest level of psychological and psychological development and, thus, the realisation of human potential. Achieve self-actualisation by enrolling in our self-leadership training courses today.
Self-esteem is an ever-changing phenomenon subject to environmental change. It comprises beliefs about one’s capabilities and perceived value to a system such as an organisation. Develop healthy self-esteem by enrolling in our leadership confidence training courses today.
Self-image is a visual interpretation of personal capabilities, knowledge, and convictions determining a perception one holds of themselves. Develop a healthy self-image by enrolling in our leadership confidence training courses today.
Self-leadership involves guiding oneself toward a personal vision and exercising discipline to maintain focus during difficult times. Master these skills with Nicholas Hill Academy Ltd by enrolling in our self-leadership training courses today.
Self-management involves controlling and maintaining one’s internal resources to remain balanced and centred during difficulty. Master these skills with Nicholas Hill Academy Ltd by enrolling in our self-leadership training courses today.
Self-motivation involves conditioning one’s philosophy, emotions, and behaviour to maintain the drive and impetus one needs to perform a task. Master these skills with Nicholas Hill Academy Ltd by enrolling in our self-leadership training courses today.
Senior management involves developing an organisational mission and vision before optimising performance and productivity to achieve critical objectives. Master these skills with Nicholas Hill Academy Ltd by enrolling in our strategic management training courses today.
Soft skills are the abilities to deal with people and include communication skills, interpersonal skills, body language, and emotional intelligence. Master soft skills by enrolling in our training courses today.
Strategic management is the development of an organisation’s long-term vision and mission to ensure survival and growth. Master these skills with Nicholas Hill Academy Ltd by enrolling in our strategic management training courses today.
Streamlining involves removing bottlenecks in organisational systems and processes that slow production and stifle efficiency. Master streamlining skills by enrolling in our time management training courses today.
Stress management involves controlling the effect of day-to-day assignments that can lead to anxiety or depression. Master these skills with Nicholas Hill Academy Ltd by enrolling in our stress management training courses today.
Supply chain management involves monitoring and controlling the movement of goods, data and finances of products or services, from procuring raw materials to customer delivery. Master these skills with Nicholas Hill Academy Ltd by enrolling in our supply chain management training courses today.
Team building involves the collective activities of a group of workers to promote rapport, motivation, and morale. Contact Nicholas Hill Academy Ltd about running an in-house team-building session for your team today.
Team management involves controlling the productivity and performance of human resources by addressing conflict, apathy, and stress. Master these skills with Nicholas Hill Academy Ltd by enrolling in our team management training courses today.
Team motivation involves reconditioning team philosophy, emotions, and behaviour to inspire enthusiastic cooperation and collaboration. Master team motivation skills by enrolling in our leadership coaching training courses today.
Time management involves strategising to prioritise and schedule weekly tasks and activities to maximise efficiency. Master these skills with Nicholas Hill Academy Ltd by enrolling in our time management training courses today.
Training the trainer involves upskilling subject experts in an organisation to more effectively impart their knowledge to team members. Master these skills with Nicholas Hill Academy Ltd by enrolling in our train-the-trainer courses today.
Work-life balance involves harmonising professional and domestic responsibilities to maximise productivity at work and fulfilment at home. Master work-life balance by enrolling in our stress management training courses today.